PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,301 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Registered my request and got two good priced quotes. Purchased and received the part in good time and good order. Will definitely use again.”

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Posted 3 years ago

“Was right and arrived on time but there was damage on it with they said it was in good condition.so need to get painted but other than that will be ordering again if needed”

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Posted 3 years ago

“Great value service and several updates regarding the delivery was a nice touch,I would highly recommend these guys!”

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Posted 3 years ago

“we use it regularly and usually get a decent result”

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Posted 3 years ago

“Always first my option to look for parts for my 5 cars in my household Never failed me yet”

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Posted 3 years ago

“Good service, parts delivered on time and in working order. The garage was able to fit them ok. Thank you.”

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Posted 3 years ago

“Very straight forward.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great service quick delivery”

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Posted 3 years ago

“Found parts quickly. Easy to use.”

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Posted 3 years ago

“I asked for a door, I got a door. Next business day delivery. Door was in good condition (bit muddy but it's second hand so it is what it is) but the door has no damage at all. If I needed info, I would call, and they would help. Would I use this service again? For sure, and Should you? Well if you need a part, and need it urgent, then yeah, yeah you should.”

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Posted 3 years ago

“very quick quotes sent, for the wiper arm. some breaking parts , some new. I decided to buy new for a few pounds more”

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Posted 3 years ago

“Excellent service - v fast and prompt delivery - highly recommend”

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Posted 3 years ago

“Grate service, I ordered 2 new wing mirror covers as mine were stolen off my car. They took 5 days to arrive (over Christmas). They fit perfectly & the price was the best I could fined online. I can’t fault Parts Gateway & I will definitely use them again.”

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Posted 3 years ago

“Part was really good quality, postage within 3 days vary please with the whole service”

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Posted 3 years ago

“Got a quote for wing mirror cover, once ordered was delivered next day.”

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Posted 3 years ago

“order more than weak ago, not arive yet, no anwser for email or call.. very dispoitment.. need paid for delivery 1-2 work day but not receive item..”

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Posted 3 years ago

“I've ordered a fog light, that came in time. excellent service, I'll use them agin in future. thanks.”

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Posted 3 years ago

“Received the correct part as ordered on time and at a good price”

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Posted 3 years ago

“Rapid replies to my requests for an uncommon car part. A good price and delivered in three days. A few marks on the item but I was not expecting a new part so very satisfied.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,301 reviews