PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Great service from both PartsGateway and ACD of Lancashire. Simple service to use from PartsGateway, and frendily, helpful and speedy service from ACD.”

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Posted 2 years ago

“The part sent was the correct one and I got it in time. The service was excellent.”

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Posted 2 years ago

“Great service, can't fault it.”

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Posted 2 years ago

“Great service and delivered promptly, GRAET price to.👍”

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Posted 2 years ago

“1st time ever using a site like this ,it was very easy, was very surprised with the fast responses to my enquiry and the amount of different options from retailers gave me alot if options.Would definitely recommend and use the service again”

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Posted 2 years ago

“Very good and quick service. Would use again.”

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Posted 2 years ago

“Always helpful and cheery. Go out their way to help and advise. Parts are not too dear either”

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Posted 2 years ago

“Excellent efficient and prompt service”

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Posted 2 years ago

“Excellent service from Karen from start to finish and a good price too!”

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Posted 2 years ago

“Ordered & paid for a part. Had message day later to say part not available?? Phoned for refund as i had to order from another company. Was told I didn't receive message from them although message is still on my phone and WAS from parts gateway. Person on phone basically said I was lying. Very rude I thought.”

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Posted 2 years ago

“Excellent service, was well wrapped and very good used condition.Very pleased”

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Posted 2 years ago

“Exactly what I needed and at a good price. Very quick delivery and well wrapped.”

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Posted 2 years ago

“Quick, all parts present and in a better condition than was expecting.”

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Posted 2 years ago

“Ordered Audi A3 replacement wing. From 1st choice car spares excellent service and fair price, part arrived in good time and part matched the photos sent.”

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Posted 2 years ago

“Quick and efficeint to use”

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Posted 2 years ago

“The Mondeo window that I ordered arrived quickly & in good order. I'm a satisfied customer & so would use them again.”

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Posted 2 years ago

“Correct part quick delivery”

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Posted 2 years ago

“Got the part that I’d been searching for in a long time, quick and easy, good price 👍”

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Posted 2 years ago

“Brilliant quick delivery 👏”

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Posted 2 years ago

“Very easy to use the site, and we received a quick response to our part search from suppliers.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews