PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent services 2 day delivery to the north of Scotland will recommend you to anybody looking for spare parts”

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Posted 2 years ago

“Part very good but a bit slow arriving”

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Posted 2 years ago

“Easy to purchase, quick delivery, exactly as described,very pleased”

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Posted 2 years ago

“Hi, Service was excellent especially next day delivery which meant i could fit the part that day. Would recommend your site to anyone. five out five more like 10 out 10 Than”

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Posted 2 years ago

“Excellent service. I ordered on Tuesday afternoon and received my new bumper on Thursday morning during the busy Christmas period.”

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Posted 2 years ago

“I placed an order via website with 1st choice car spares on the 19th of December it's now the 27th of December and I haven't received my parts they also contacted me to tell me it would be an extra £15 for the part I needed as the one they quoted on wasn't the correct part I've texted them three times no reply I paid the extra money on the same day they text me for it”

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Posted 2 years ago

“PartsGateway sent me a regular selection of the parts that I was looking for without pestering me. Just what I needed - I will use them again.”

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Posted 2 years ago

“Excellent fast accurate and competitive pricing”

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Posted 2 years ago

“First time using your company, very good service”

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Posted 2 years ago

“Searched all over for my rear light for Peugeot 3008 and got part through this site in no time, excellent service”

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Posted 2 years ago

“Great service from Notts Ford Dismanters”

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Posted 2 years ago

“A useful outlet for new and part worn spares.”

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Posted 2 years ago

“I placed an enquiry for a specific part number and Darryl told me they had one in stock. I should have smelled a rat when no picture was forthcoming. However, I was assured they had the correct part so I took him at his word. Before paying I messaged to say if when they pick the part was found to be incorrect to please inform and refund immediately. I sat back having paid to find the part shown as dispatched and thought great. After a couple of days I received a sales call from All Parts Prestige via a different breaker platform offering the same part number. Having been told originally they only had one in stock at this point I knew they were just taking money falsely. I asked the chap to confirm the original part had been sent and after a short wait he came clean and said no, and that they didn't and never had,had the part let alone two. This caused me unnecessary delay and meant the car could not be moved. I then had to hope the refund would be honoured which fortunately it was. My advice would be if you must deal with them insist on upfront current date pictures of the part. Perhaps I was just unlucky but I doubt it. I felt and was totally duped.”

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Posted 2 years ago

“I would love to give you a review but havent received our order of the 13/12/22 due to postal strikes 😡”

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Posted 2 years ago

“Quick to reply to queries and the part ordered arrived in 2 days. Excellent service”

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Posted 2 years ago

“Fast service as always”

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Posted 2 years ago

“Part was received within 2 days and it works well Thanks”

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Posted 2 years ago

“Excellent service delivery. Thank you so much.”

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Posted 2 years ago

“my garage will fit it next Monday and,hopefully,all will be well Although I have not had the part fitted yet, the service I received was impeccable. It arrived very quickly ,well packed and as described.”

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Posted 2 years ago

“Is a great company to go through to get online quotes from salvage companies with parts you are looking for! Would recommend!”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews