PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,257 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service part arrived next day in perfect condition every happy with a great service and saving a lot of money as well”

Helpful Report

Posted 4 weeks ago

“I had a problem at first then I was contacted by one of your personnel who sorted out my problem and I had my part within 3 days .Thank you and I will use you again when I need more parts . Thanks again Paul ☺️”

Helpful Report

Posted 1 month ago

“Great service.”

Helpful Report

Posted 1 month ago

“Parts Gateway worked very well. I had responses very quickly and got the part I wanted the same day. I will definitely use them again.”

Helpful Report

Posted 1 month ago

“Excellent service. Speedy delivery. Got exactly what i needed. Perfect 👌”

Helpful Report

Posted 1 month ago

“Everything went smoothly once I got my head in gear. Thank you for good service EAW”

Helpful Report

Posted 1 month ago

“Great service. Quoting was simple and a good price. I was looking for a colour match, so got put in touch with Matt via What's App. He found what I was looking for out in the lot and sent pics to confirm before I made payment. I got all of the parts I needed, they arrived in time and in good order. Would def use again.”

Helpful Report

Posted 1 month ago

“Brand new steering rack was £1500. Got several quotes within an hour and the part which was at a fraction of the cost was delivered the next day. Part was as described and fitted fine.”

Helpful Report

Posted 1 month ago

“OSF part ordered. NSF part received. Sorted by parts company but caused further unnecessary delay when needed car back on the road. No issues or complaints with the process of finding parts itself.”

Helpful Report

Posted 1 month ago

“Ordered a driver's door lock mechanism for a Ford Fiesta Mk5 as the micro switch in mine was setting off the door open alarm. Part arrived on time from Fedex and I have fitted it to the door. All quiet again now so very pleased.”

Helpful Report

Posted 1 month ago

“Prompt responses. Chosen supplier good communicatior. Reassured part was compatible. Price was great value compared to other sites.”

Helpful Report

Posted 1 month ago

“Used many times on many different vehicles and can't fault the service or products. Recycling the way it helps the common person. Banging. Thanks”

Helpful Report

Posted 1 month ago

“Fantastic service”

Helpful Report

Posted 1 month ago

“Got exactly the right part at very competitive price, delivered quickly now fitted and all works perfectly”

Helpful Report

Posted 1 month ago

“Had a problem with the wrong part being supplied initially but the seller sent the correct part after contacting them and all good.”

Helpful Report

Posted 1 month ago

“Great service, lots of quotes supplied quickly. Product was as described and delivered in great time.”

Helpful Report

Posted 1 month ago

“Excellent service. Next day delivery and very good price.”

Helpful Report

Posted 1 month ago

“Fab site to find that part you need.”

Helpful Report

Posted 1 month ago

“Goods as advertised”

Helpful Report

Posted 1 month ago

“Good price fast delivery item as described”

Helpful Report

Posted 1 month ago

PartsGateway Ltd is rated 4.6 based on 10,257 reviews