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PartsGateway Ltd Reviews

4.6 Rating 10,303 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr
Verified Buyer
“Everything went well.”
Helpful Report
Posted 3 years ago
Saiby
Verified Buyer
“Good service”
Helpful Report
Posted 3 years ago
Mark
Verified Buyer
“Item not received”
Helpful Report
Posted 3 years ago
Ian
Verified Buyer
“Was quoted £175 from skoda for a door lock mechanism. Got one on Parts gateway for £10 delivered. I am so happy. It was like new aswell.”
Helpful Report
Posted 3 years ago
Vic
Verified Buyer
“Good price, part in good condition, prompt despatch, well packaged. Will deal again.”
Helpful Report
Posted 3 years ago
Tony
Verified Buyer
“Ordered from Prestige AllParts - so far so good. Slight delay with despatch and arrival but due to post system but so far very happy with part which was installed.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Great service. I managed to get an obsolete part that has kept my car on the road.”
Helpful Report
Posted 3 years ago
Geoff
Verified Buyer
“Neil @ Alfa Specialists was very helpful and turned around my order quickly.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Excellent service. Would use ahain”
Helpful Report
Posted 3 years ago
Robert
Verified Buyer
“10 out of 10 struts as new and cheap I live in NI received in 3days very happy R Hanna”
Helpful Report
Posted 3 years ago
Simon
Verified Buyer
“All round Excellent service.”
Helpful Report
Posted 3 years ago
Matthew
Verified Buyer
“Perfect, cheapest prices, easily found and specified parts which ensures they fit my car. No fuss. Quick delivery will definitely use again.”
Helpful Report
Posted 3 years ago
Kevin Davies
Verified Buyer
“All went smoothly”
Helpful Report
Posted 3 years ago
J
Verified Buyer
“Superb website...fastest response and service bar none”
Helpful Report
Posted 3 years ago
KEN
Verified Buyer
“Never received no response to email etc”
Helpful Report
Posted 3 years ago
Christopher
Verified Buyer
“Great service quick delivery”
Helpful Report
Posted 3 years ago
Theresa Mitchell
Verified Buyer
“Managed to get a sun visor after looking for months and being let down. Got a reply within minutes from Ali’s motors via parts gateway Great customer service and visor fitted perfect.”
Helpful Report
Posted 3 years ago
MARGARET
Verified Buyer
“This a great idea. I didn't know where to start looking for the car part I needed. It did the search for me.”
Helpful Report
Posted 3 years ago
Richard Jemmett
Verified Buyer
“Spot on! Fast Efficient”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“Great service. Part delivered in 2 days”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,303 reviews
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