PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to replace a rear light unit and this was the first time I had used Parts Gateway. It's a great idea. Parts Gateway post requests to car breakers around the country. Those that have the part available offer quotes and you choose which deal you want to go with. I posted my request late at night and had 3 quotes by 10am the next morning. 1st was in before 9am. I phoned the first two to get info on the condition of the part and was sent pictures. 1st quote was about £20 higher than the 2nd one but they seemed to know what they were talking about. 2nd quote were very hazy on details. I accepted the 1st quote and had the part the next day. Very happy with the service I received. Only 4 stars because I couldn't see a way on Parts Gateway to give positive feedback for the supplier.”

Helpful Report

Posted 1 year ago

“Great website, found just what I wanted, good quality parts. Would recommend highly.”

Helpful Report

Posted 1 year ago

“Good efficient service. Not expensive.”

Helpful Report

Posted 1 year ago

“All Good as usual”

Helpful Report

Posted 1 year ago

“Brilliant to deal with. Friendly, knowledgeable & very patient (I'm not a car person). Packaging was superb (glass window) and delivery was as promised. I'll be back!!!!”

Helpful Report

Posted 1 year ago

“Seller sent wrong part and has not bothered to acknowledge the mail sent . No reply or solution offered. POOR”

Helpful Report

Posted 1 year ago

“Bought a door for a polo, well packed and delivered on time. Happy.”

Helpful Report

Posted 1 year ago

“Great customer service. I had an enquiry and the guy I spoke to was very helpful. Overnight delivery and no faff whatsoever. I would definitely recommend these.”

Helpful Report

Posted 1 year ago

“All good and good delivery”

Helpful Report

Posted 1 year ago

“Ordered part was sent promptly, arrived well p[acked and when fitted worked perfectly. Thanks.”

Helpful Report

Posted 1 year ago

“Good helpful service”

Helpful Report

Posted 1 year ago

“great service,great product,would recommend to anyone.”

Helpful Report

Posted 1 year ago

“The door lock came well packaged and was great value for the money. Fast delivery.”

Helpful Report

Posted 1 year ago

“great site parts were perfect”

Helpful Report

Posted 1 year ago

“Good price ,polite staff ,quick delivery and the right part.👍👍👍”

Helpful Report

Posted 1 year ago

“Totally messed up my order, even when I gave them a week to deliver. Cost me in extra costs and missed my garage appointment, the part was decent quality but the service rubbish.”

Helpful Report

Posted 1 year ago

“Indispensable platform to access reliable parts providers in my view.”

Helpful Report

Posted 1 year ago

“Excellent service. Within minutes I had a result and within a few days I had received the exact item I wanted”

Helpful Report

Posted 1 year ago

“Easy to purchase..good prices and fast delivery.”

Helpful Report

Posted 1 year ago

“Very good products well pleased with order thank you”

Helpful Report

Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews