Login
Start Free Trial Are you a business?? Click Here

PartsGateway Ltd Reviews

4.6 Rating 10,301 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
Visit Website
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D
Verified Buyer
“Spot on and price woZ good will use again”
Helpful Report
Posted 3 years ago
Matthew
Verified Buyer
“First time I've used this company and what a pleasure it was! Great way to find parts and compare prices. The part arrived quickly and well packaged after the company reassured me that it was the correct part for the van. Would recommend it to anyone who is looking for parts”
Helpful Report
Posted 3 years ago
Peter
Verified Buyer
“Delivery took twice as long than expected, unexpected €25 custom charge on arrival. Might not order again from UK, this probably has nothing to do with your company but fallout from brexit ? Would generally think twice about UK orders. But part was in good condition thank you.”
Helpful Report
Posted 3 years ago
Steve
Verified Buyer
“Excellent service, highly recommended.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“First time I had used the site. Received 4 offer’s within 24 hours and successfully secured the part I needed.”
Helpful Report
Posted 3 years ago
Andy
Verified Buyer
“Throttle body was full of dirt spent 2 hrs cleaning it which wasn't good ☹️ hoping it's not another one that's lasts a week then dies will find out tomorrow when it gets fitted that's all I can say for now. I let you know in a week after it's been run going to work and back 🤔”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Excellent service, easy to book and pay for and handy parking beside restaurant and theatre”
Helpful Report
Posted 3 years ago
Kaz
Verified Buyer
“I've still not received the part”
Helpful Report
Posted 3 years ago
Pauline
Verified Buyer
“Promt delivery Exactly what I wanted”
Helpful Report
Posted 3 years ago
Caroline
Verified Buyer
“I ordered a part for my car from PartsGateway Ltd, the website was easy to navigate, they had the correct part I needed at a reasonable price. The delivery was super fast and the packaging was excellent.”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“I still dont have my order”
Helpful Report
Posted 3 years ago
Ryan
Verified Buyer
“Part came as described, would use again”
Helpful Report
Posted 3 years ago
Ricky
Verified Buyer
“Shocking. Put my reg details In for a certain part which was required. Then ordered from a supplier but it turned out that the reg didn’t go through to them so they sent a part that doesn’t fit my vehicle. They then wanted to charge me £7.50 to sent it back to them even though it wasn’t my error. Will Not be using either again.”
Helpful Report
Posted 3 years ago
Jane Walker
Verified Buyer
“Delivery was just a day later than promised but that's ok. The part arrived in excellent condition.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“I wanted a front subframe for my 2008 Mini Cooper. Within minutes of submitting my request, I had numerous replies which were all very competitive. Very pleased I did this rather than maybe using eBay or a similar site.”
Helpful Report
Posted 3 years ago
Janet
Verified Buyer
“I reviewed the suppliers and chose the best value for money the service took all responsibility for searching for the light I needed, much appreciated”
Helpful Report
Posted 3 years ago
Darren
Verified Buyer
“Put me in touch with a fantastic company Vaux parts.co.uk Real prompt service from them couldn’t ask for better”
Helpful Report
Posted 3 years ago
Lee
Verified Buyer
“Hassle free fast dispatch will definitely use them again”
Helpful Report
Posted 3 years ago
James Robertson
Verified Buyer
“Quick and print resolution to part enquiry”
Helpful Report
Posted 3 years ago
Egan
Verified Buyer
“Amazing service, super quick and the quality of the Item was great!! Really happy with all”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,301 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request