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PartsGateway Ltd Reviews

4.6 Rating 10,300 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,300 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Mark
Verified Buyer
“Delivery was very good , I have not had the change to get it fitted”
Helpful Report
Posted 2 years ago
Oliver
Verified Buyer
“2 quote received, part dispatched promptly and was as advertised.”
Helpful Report
Posted 2 years ago
Vincent M
Verified Buyer
“A good outfit to deal with & they can even answer phone calls! unlike most others who just can't be bothered!”
Helpful Report
Posted 2 years ago
Alan Taylor
Verified Buyer
“Thanks for your help part's arrived on time and car problem now sorted..”
Helpful Report
Posted 2 years ago
JAMES
Verified Buyer
“hi i received part and its now on my car thank you but i think the postage is a bit expensive as a friend sent me some slippers at half the price”
Helpful Report
Posted 2 years ago
Robert
Verified Buyer
“parts arrived as described and in good time. would definitely use the seller again.”
Helpful Report
Posted 2 years ago
Mr TP Riley
Verified Buyer
“Very quick response finding part I needed good service”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Parts arrived as described in a couple of days! A*”
Helpful Report
Posted 2 years ago
Gary Carson
Verified Buyer
“Top rate service as always. No hesitation in using this service.”
Helpful Report
Posted 2 years ago
Colin
Verified Buyer
“Very efficient and speedy delivery”
Helpful Report
Posted 2 years ago
Martin
Verified Buyer
“Part arrived in good condition, shame took arrived after expected delivery time”
Helpful Report
Posted 2 years ago
Brian J Gauci
Verified Buyer
“The parts I ordered were spot on. Had them fitted, all up and working.”
Helpful Report
Posted 2 years ago
Christopher Stephen
Verified Buyer
“Excellent clean used Starter Motor which worked to spec, first time, On Time Delivery. thanks Seller”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“I had never heard of Parts Gateway or DA Motors before I came across them in a Google search, but was very impressed by the service. It put me in touch with DA Motors who gave great advice and who despatched my part to my satisfaction and with an excellent approach to packaging.”
Helpful Report
Posted 2 years ago
Alwyn Guy
Verified Buyer
“Very efficient. Thanks.”
Helpful Report
Posted 2 years ago
Carl J
Verified Buyer
“Excellent. Got the part in fast time. Parcel was well wrapped and secure . Will use again .”
Helpful Report
Posted 2 years ago
Mr M
Verified Buyer
“The part has not been received yet! What is the problem?”
Helpful Report
Posted 2 years ago
COLIN
Verified Buyer
“Even after entering the reg of my car, confirming the correct model etc the part was still completely incompatible”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“The part I selected came from Ireland so it took 4 working days to arrive from the date of dispatch. I liked the ability to upload a photo of the old part so that PartsGateway suppliers could check that it matched the replacement part. The replacement part was very well protected by its packaging during transit.”
Helpful Report
Posted 2 years ago
John Trevor
Verified Buyer
“Easy system to navigate and prompt responses to enquiries.”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,300 reviews
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