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PartsGateway Ltd Reviews

4.6 Rating 10,303 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Stephen Marks
Verified Buyer
“Had plenty of replies from my enquiry and found the part I wanted and was delivered next working day”
Helpful Report
Posted 3 years ago
Jason Dunn
Verified Buyer
“Window is scratched but for price not worried quick delivery but as said few scratches on product”
Helpful Report
Posted 3 years ago
Alex
Verified Buyer
“Excellent service, prompt delivery, item in good working order, marked with QR code which is best practice to follow the parts. Prices can't be beaten. Overall Top seller, will use again.”
Helpful Report
Posted 3 years ago
Chris
Verified Buyer
“An easy to use site with an array of good suppliers to call on. The part i ordered was top quality and quickly sent. I will definitely use this site again should i need it.”
Helpful Report
Posted 3 years ago
Jon
Verified Buyer
“Parts Gate way connected me to the best in the business MJM sorted me out a transfer box with really low milage at a great place”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“my order was placed at 3 p.m -- by 4 p.m i had my first quote following the next day by 5 more quotes -- i ordered the item requested and received emails from supplier to notify of despatch --- excellent service part delivered to me within 3 days !!!!!!!”
Helpful Report
Posted 3 years ago
George C
Verified Buyer
“Parts Gateway is the place for all car parts fast searches gauranteed products friendly staff Great prices and very fast delivery service. Well earned five star rating. George Taylor Isle of Man”
Helpful Report
Posted 3 years ago
Ste Parr
Verified Buyer
“Quick easy purchase, item received within time limit stated. Staff helpful when called for advice. Would use again.”
Helpful Report
Posted 3 years ago
Steven
Verified Buyer
“Received incorrect part”
Helpful Report
Posted 3 years ago
Richard
Verified Buyer
“Part sourced quickly, good price and arrived promptly exactly as described.”
Helpful Report
Posted 3 years ago
Paul
Verified Buyer
“Great service and excellent price. Will use again 100%”
Helpful Report
Posted 3 years ago
Louise Anne
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 years ago
Nick
Verified Buyer
“Rochdale Motor Breaker, Very quick postage and very well protected parcel, will defo use again. Thank you”
Helpful Report
Posted 3 years ago
Phillip
Verified Buyer
“Always wary of a new site, but PartsGateway worked really well. Searched for the part I wanted put through to another company who had a second hand part, paid in Paypal. The part arrived quicker than I thought it would, it had an issue which was stated in the advert, very easy to correct this, dropped straight on to my vehicle and Im very pleased with it. Worth taking a chance, Good Buy!”
Helpful Report
Posted 3 years ago
Kelly Mutch
Verified Buyer
“Good service and fast delivery”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Very fast delivery, only had the part fitted 4 days ago, hopefully it will do it’s job, very pleased at the moment”
Helpful Report
Posted 3 years ago
Kate Whittaker
Verified Buyer
“Superb website, got me in touch with dk salvage really very quickly, far superior than the competitors”
Helpful Report
Posted 3 years ago
RUSS
Verified Buyer
“PartsGateway brilliant service always finds the parts required”
Helpful Report
Posted 3 years ago
Stephen Jessall
Verified Buyer
“From the start parts gateway could not get my car to match the private reg, even though I sold my previous car over 2 years ago, got sent a mirror from Ireland, cost me to send it back. Not happy”
Helpful Report
Posted 3 years ago
Steven
Verified Buyer
“Found part I needed at good price”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,303 reviews
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