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PartsGateway Ltd Reviews

4.6 Rating 10,257 Reviews
92 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Malcolm
Verified Buyer
“good service, parts in good condition,arrived well packed and on time.”
Helpful Report
Posted 2 months ago
David Fearnley
Verified Buyer
“Easy good platform”
Helpful Report
Posted 2 months ago
Trevor
Verified Buyer
“No mess, easy ,to do ,parts came quickly. Very pleased overall.”
Helpful Report
Posted 2 months ago
Anthony
Verified Buyer
“Easy to use, got exactly what I needed. Excellent site.”
Helpful Report
Posted 2 months ago
Barry Ryan
Verified Buyer
“Great site got the part I needed with options. Highly recommended”
Helpful Report
Posted 2 months ago
Melissa Barr
Verified Buyer
“Great service thank you. Fast delivery.”
Helpful Report
Posted 2 months ago
Julian
Verified Buyer
“Very nice people, but after having said they would deliver the following day if I ordered straight away & charging me £12 for the privilege, they called back to say they missed the post & it woud be the following day. Having asked them to refund the £12 next day delivery charge he agreed, but made it sound like I was being petty. I'm glad I did ask though as the parcel arrived 3 days later and to the wrong address. The part itself is fine though.”
Helpful Report
Posted 2 months ago
Alfred
Verified Buyer
“I only received one offer which meant the seller had the monopoly over the sale as there was no competition against them. The price was higher than I expected, but having said that - my experience of having to buy parts second-hand dates back half a century to before we had a common market. The part itself arrived superfast in around 18hrs - I could not fault that, or the good packaging it came in. But I was disappointed to see that the part number had been obliterated - which for me was an initial concern. Some of the fuses were rated much higher than on my own unit so before fitting it I changed the fuses to match my old unit. Once changed and fitted it seems to be working fine. Was it worth it - I think any part that keeps your vehicle on the road in this economic climate - has to be worth it, otherwise your vehicle is no longer a vehicle but simply the sum of all its working parts. I would use this service again and rate the seller highly.”
Helpful Report
Posted 2 months ago
Kim
Verified Buyer
“Excellent service!”
Helpful Report
Posted 2 months ago
Leigh
Verified Buyer
“JH Cars were extremely quick in supplying the part, which worked perfectly and were very efficient in sorting the delivery address hiccup. Would certainly recommend them and Parts Gateway.”
Helpful Report
Posted 2 months ago
Shaunbuckmaste
Verified Buyer
“Gave the number plate. But part was wrong”
Helpful Report
Posted 2 months ago
Monique
Verified Buyer
“Absolute shambles. I will NEVER use them EVER again.”
Helpful Report
Posted 2 months ago
Mr
Verified Buyer
“Thanks it’s really great, thanks for helping i recommend you.”
Helpful Report
Posted 2 months ago
Ian
Verified Buyer
“Very good and quick service part fitted perfectly very impressed”
Helpful Report
Posted 2 months ago
David Webster
Verified Buyer
“We were very pleased with the price and condition of the Corsa tail light thank you for your service”
Helpful Report
Posted 2 months ago
Allison Roberts
Verified Buyer
“Had a very good experience with company and the tracking was spot on great service thank you”
Helpful Report
Posted 2 months ago
Michael
Verified Buyer
“Excellent service ordered in the morning arrived next day would definitely buy again.”
Helpful Report
Posted 2 months ago
Alfred Bonich
Verified Buyer
“All very good”
Helpful Report
Posted 2 months ago
Lee
Verified Buyer
“Very good and so fast”
Helpful Report
Posted 2 months ago
Philip Kemp
Verified Buyer
“Fantastic service Part arrived within 48 hours cant fault them will use again”
Helpful Report
Posted 2 months ago
PartsGateway Ltd is rated 4.6 based on 10,257 reviews
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