PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,301 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“We ordered a part and was told it would be 2-3 days, 3 days later we relieved an email to say that it had been dispatched and if we did not receive within a timely manner to phone the company. Bearing in mind we have a vehicle off the road and timescale is urgent! We phoned to be told they were about to send it, then they stopped answering the phone until we used a different number.... left a bad review and got an instant refund, not helpful at all!”

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Posted 3 years ago

“Quick response to my requirements, obscure parts for my Volvo supplied at a reasonable price within a few days. Great service!”

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Posted 3 years ago

“recieved item and appeared to be okay but did notice a red dot on one of the struts it was not until I came fit that realized there was a securing spring missing needless to say on the one marked with a red dot luckily I managed to use one of the old springs from the strut I was replacing, the supplier obviously new the spring was missing and had marked it with a dred dot but still supplied it anyway !!!”

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Posted 3 years ago

“Great customer service. Parts arrived on time”

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Posted 3 years ago

“Absolutely delighted with rear bumper for my Astra. In incredible condition & super fast postage - very well packaged and good price!”

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Posted 3 years ago

“Part arrived in good condition and super fast Thank you”

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Posted 3 years ago

“A very good,quick and easy company to deal with”

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Posted 3 years ago

“Wrong part for make and model and reg”

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Posted 3 years ago

“Good choice of products; competitive prices; fast delivery. What's not to like?”

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Posted 3 years ago

“Still not recieved my parts”

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Posted 3 years ago

“Great help when trying to find the correct part. Arrived as described and promptly”

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Posted 3 years ago

“Easy way to find replacement parts. Just don't rush in to buy from the first responses - I had an offer 40% lower the next day! It would be helpful if sellers indicated condition, in my case stains on a trim part.”

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Posted 3 years ago

“I was looking for a part for my mercedes put it on partsgateway within minutes I was receiving emails from companies with the exact part, saves trawling the Internet for hours on end, received the part I wanted a few days later. Brilliant”

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Posted 3 years ago

“Excellent parts supplied for an even better price. Value for money”

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Posted 3 years ago

“havent got parts yet probabally because of brexit or sgmething elce”

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Posted 3 years ago

“Very good service from start to finish would highly recommend”

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Posted 3 years ago

“staff very helpfull great price part did the job”

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Posted 3 years ago

“Order filled and delivered in fast succession. Well packed and protected the parts were a perfect match and fit. First-class transaction from start to finish. I will be a return customer for sure”

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Posted 3 years ago

“Always helpful and knowledgeable about Saab parts and their availability. Excellent service.”

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Posted 3 years ago

“An easy-to-do search returned two results for a MAF sensor that had to be OEM as even good-quality new ones just have not worked. I called one breakers to find out if the part had been tested seperately. It had and I bought it for a great price - £30 compared to £180 new. It worked brilliantly - Zafira saved!”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,301 reviews