PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Would have been 5 star if the parts had been packed securely. An old Stella Artois box was not good enough. Parts fitted and working as expected”

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Posted 1 year ago

“2017 Mini seatbelt stalk very good price & quick delivery. Many thanks Malcolm”

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Posted 1 year ago

“Pront service at a very reasonable price”

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Posted 1 year ago

“Part as described with prompt delivery,will use again”

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Posted 1 year ago

“What a con, ordered parts through you, cost me £50, and never turned up, the company was a scam so thanks alot!! £50 down for using you, never again and will tell the three hundred face book friends not to use you!!!”

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Posted 1 year ago

“Engine was cheap, but delivery wasnt as stated, engine was supposed to arrive by the tuesday at the latest but arrived on the Friday, mechanic had turn down work to do engine job and lost out on money because they couldnt get the engine here in the specified time frame, engine is also knocking and very loud and its not even finished being bedded in yet”

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Posted 1 year ago

“Fast delivery upon ordering. The only thing is that I was not at home when the door came so was unable to accept it myself, my sister (who was babysitting my children) had to, who knows nothing about cars, hence was unable to inspect it. They could really give a heads-up about a delivery instead of just turning up. The replacement door I ordered was a perfect fit and is working perfectly. Thank you!”

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Posted 1 year ago

“Arrived very well package and fast delivery, 1st class service!!”

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Posted 1 year ago

“Quick delivery, very helpful and great price, thanks”

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Posted 1 year ago

“Very good service, I had been searching for a new part for several hours over 4 or 5 days with no success, so I found your site and had several offers. I chose Whelan who made an offer quickly having identified my car from the Reg. no.”

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Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“Great service. I ordered a back light cover for a Vauxhall Viva and it arrived on time and intact! It cost a fraction of the price than it would have from a Vauxhall dealer! I would definitely use this company again, if needs be.”

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Posted 1 year ago

“the part arrived on time but as it turns out it was the wrong part, unfortunately, it was 2 weeks before I could get it fitted, then only to be told it was the wrong part, after getting in touch with the supplier was told that I was out of date for a refund, could only get a replacement, which I did not want as I had souced one elsewhere, therefor down £58.00”

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Posted 1 year ago

“Superb fast service and delivery”

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Posted 1 year ago

“Everything was sorted quickly and efficiently”

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Posted 1 year ago

“Ordered a zafira b rear axle ,and all being it being sent to Cornwall instead of Nottinghamshire I still received my item a day late just a shame I didn't get any free fudge with it lol”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Quick, and value for money”

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Posted 1 year ago

“Although sent to wrong work site (next door) the part was eventually found with help from the guys at the other side. Part was in perfect order and was well worth the money £90 for part was quoted £323 to fit. A quick YouTube video later and I was a qualified mechanic. Would use again.”

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Posted 1 year ago

“Excellent service. Phoned to check address was correct due to postcode issue. Delivered on time. Very pleased”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews