PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,303 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its a good platform for parts and you may get accurate part with good price”

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Posted 3 years ago

“I wanted to renew my aerial because the end casing had perished the cheapest way was to use your site (ID: 46952374) and the part I chose was about two thirds of the cost of a new one. I was disappointed to find that the one sent showed it was also somewhat perished so don't expect it to last much longer. So I can see it is not much point in using your site again”

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Posted 3 years ago

“Excellent service and documentation. I think the part works but it is early days! I would definitely use them again.”

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Posted 3 years ago

“Really happy with the product, much appreciated.”

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Posted 3 years ago

“Took a lot of time communicating with me to ensure they sent the correct part and it was then delivered the next day. Very impressed with the service and price”

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Posted 3 years ago

“Quick delivery and answered my queries which put my mind at ease, have saved the address to my bookmarks as I will definitely use them again”

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Posted 3 years ago

“Great experience. Quickly find the part I needed. JB Auto was the supplier. Fast and easy transaction. Thanks again!!!”

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Posted 3 years ago

“Part advertised as delivered price. But postage was added at till.”

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Posted 3 years ago

“Excellent service. Will use again and recommend to others. Thanks Neil cossar”

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Posted 3 years ago

“usually i do not have a problem with parts gateway as i have used them several times before, BUT this last time i had the misfortune to deal with a company called NIRRO who sent me a starter motor that definitely does not start! I messaged them via the app as per instructions and got ZERO response, so putting a bad review seems to be my only option.”

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Posted 3 years ago

“Good service. would have liked to have an opt out of phone calls. ie just emails.”

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Posted 3 years ago

“Delivered the correct part quickly, and was by far the best price. Also had excellent customer service. I would highly recommend.”

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Posted 3 years ago

“Quick shipping, great prices and great packaging. Awesome product. Would deffinately buy again. Highly recommended!”

PartsGateway Ltd 5 star review on 25th March 2021

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Posted 3 years ago

“Excellent an fast delivery defo recommend”

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Posted 3 years ago

“Added the part I wanted, Emailed with people who had it, picked the best price had it with in two days. Very easy to use.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Quick and easy communication with part dealer! Defo will use it another time!”

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Posted 3 years ago

“Ordered off side front calliper, received near side. Called the next day and the correct part was sent. Next day delivery. Small mistake but rectified with zero fuss. Definitely recommend.”

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Posted 3 years ago

“All good, lots of options”

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Posted 3 years ago

“Needed a new wingmirror for my Fiesta, entered details on Parts Gateway and had lots of responses from sellers that had the item I required. You then pick whichever one you want. Ordered the part, the same was delivered a day or so later, very well packaged - part was perfect! Would recommend Parts Gateway and will definitely use them again!”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,303 reviews