PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,303 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Speedy salvage have not even had the curtesy to answer my emails or call 10 days on still nothing .glad I payed using pay pal. Iten never sent”

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Posted 3 years ago

“Very good. Quick to reply and when I ordered part it was delivered quickly. Would recommend”

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Posted 3 years ago

“Great service Parts arrived in good condition and the price was very reasonable 5 star service I will certainly use them again Chris Smith”

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Posted 3 years ago

“Absolutely brilliant , I was sent the correct part that matches perfectly, it was delivered promptly at no cost. I have had a bad experience with another parts site, so am extremely happy with their excellent service and would recommend them.”

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Posted 3 years ago

“Easy to use with a very successful result”

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Posted 3 years ago

“It was a quick delivery with a phone call confirmation, we were desperate for apart for our Citroen car. The part was in very good condition, it fit well, their parts were checked like they said it would be, very happy & saved a lot of money too”

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Posted 3 years ago

“Had (just) the part I wanted & was received intact. Would certainly use again.”

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Posted 3 years ago

“Excellent service. Would use you again”

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Posted 3 years ago

“Very organised from start to finish, communication throughout was perfect. Item arrived well packaged to avoid any damages. Will def use again...thanks”

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Posted 3 years ago

“Brilliant! Much better than we anticipated, thank you”

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Posted 3 years ago

“THE USED OIL SUMP ARRIVED IN GOOD CONDITION AND APPEARS TO BE WORKING WELL”

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Posted 3 years ago

“Although through no faut of SAAB Surgery or parts gateway my part took 8 days to arrive. But Customer service from Saab Surgery I cannot fault a good company to do business with and I would not hesitate to use them again a good way to order parts all round”

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Posted 3 years ago

“Good choice of suppliers and parts, ordered, delivered, fitted and working. Would recommend to anyone”

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Posted 3 years ago

“Would use this service again.”

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Posted 3 years ago

“An excellent and easy to use service”

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Posted 3 years ago

“Excellent pricing and shipping. No issues whatsoever. Will definitely use again. Can recommend to anyone.”

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Posted 3 years ago

“Item was as discribed and delivered promptly very pleased”

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Posted 3 years ago

“Excellent service and good support.”

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Posted 3 years ago

“Everything was fine until part turned up being the wrong one. Sods law but oh well”

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Posted 3 years ago

“Easy to use site, quick responses, hassle free transaction. Highly recommended.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,303 reviews