PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,257 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“top class helpful service cheers steve”

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Posted 3 months ago

“Great response and great prices would have given 5 stars but the mirror came dirty and wet so needed a good clean”

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Posted 3 months ago

“Numerous replies from various breakers Eventually bought the part I wanted from MJM breakers and everything seems to be working as it should.( Bought a mass air filter for a Sorento)”

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Posted 3 months ago

“I received my wiper and arm but there was no wiper balde locker. Otherwise, good”

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Posted 3 months ago

“Perfect match. Great service and next day delivery. Excellent.”

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Posted 3 months ago

“Simple to use and Found a great price”

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Posted 3 months ago

“Hi Guys I've already done it Please stop sending emails Regards Bob”

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Posted 3 months ago

“Great system and service. Input what I wanted on a Friday evening and by Monday morning I’d ordered and had delivered the part I needed. Would highly recommend the service.”

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Posted 3 months ago

“Great service, quick easy to use”

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Posted 3 months ago

“Got the part you sent me, but it was the rog part iwontt the lens cluster on the left side wing, not the tallga. left and side,will send you back part.”

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Posted 3 months ago

“Great help with finding a part for my car. Was easy to use site. Light unit for my car was found and email from that company came quickly telling me they had the item l needed and was able to order it. Received within a couple of days.”

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Posted 3 months ago

“Not as well as in the past as the item that you sent did not fit my car despite being assured in a phone call that it did. It has now been returned and, hopefully, my money will be returned.”

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Posted 3 months ago

“Great prices and the best customer service!!!!”

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Posted 3 months ago

“Canny bit of kit.....local garage ins stalled it ....works grand......”

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Posted 3 months ago

“Website very easy to use. I recived seven offers of the relevant part within about 2 hours. All reasonably priced and with clear dleivery terms. The breaker that I selecetd delivered the correct part within 3 working days. It arrived well-packaged and in good condition.”

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Posted 3 months ago

“Received the package”

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Posted 3 months ago

“Very easy to use very clever way to buy parts for my car up to now delivered on time so i am very pleased with you”

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Posted 3 months ago

“Helpful and communicative also right part delivered”

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Posted 4 months ago

“Excellent customer services.”

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Posted 4 months ago

“ordered on friday, said it was despatched at lunchtime same day. got to the next wednesday so i called them and they said they put it as customer collection. got a refund”

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Posted 4 months ago

PartsGateway Ltd is rated 4.6 based on 10,257 reviews