PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Excellent part delivered for my friend well packaged thanks!!”

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Posted 2 years ago

“No part ever arrived!!!!”

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Posted 2 years ago

“Quick and simple and Quality service with a lot of parts to choose from and fast delivery.”

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Posted 2 years ago

“Impressed. Great price swift delivery. Love it.”

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Posted 2 years ago

“Good service,was contacted by supplier on telephone, part despatched and received promptly.”

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Posted 2 years ago

“Good service they connected me with two suppliers who had the right parts and the company I chose was very helpful and delivered on time. The callipers were in good condition.”

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Posted 2 years ago

“Parts getaway is a good system to get used parts . MY experience was satisfactory as the part I received was ok for the price, as there were some aged faults that I rectified myself to stop further wear. Overall I would use PartsGateway again but the price has to warrant not to buy new.”

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Posted 2 years ago

“Unable to comment as the item was sent direct to our garage so not seen. Have heard nothing from garage yet as we are away”

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Posted 2 years ago

“Part was exacly as requested staff I spoke with were excellent and delivery was Prompt very pleased thankyou.9”

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Posted 2 years ago

“Very quick response and delivery”

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Posted 2 years ago

“Impressive. Other sites needed information about car whereas this company only required registration number.”

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Posted 2 years ago

“the company i used was very helpful”

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Posted 2 years ago

“i cant give a review,because i have not received the item yet i have contacted the seller 3 times with no reply”

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Posted 2 years ago

“Very happy with the service, prompt and friendly and received the correct part”

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Posted 2 years ago

“As described top quality price service and delievery would use again”

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Posted 2 years ago

“Excellent service. PartsGateway gave us the opportunity to choose our parts from several garages. This was an excellent service . The garage we chose sent the oarts overnight and we received next day. Cheaper faster and more choice than trawling around local scrap yards. Highly recommended!”

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Posted 2 years ago

“Fast & efficient product was as exactly as described very pleased would definitely use PartsGateway again. Thanks again for making things simple.”

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Posted 2 years ago

“Excellent service received quotes almost immediately with part and postage price included. Would definitely use again. Thanks”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Brilliant great device and fast”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews