PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,303 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Good promt service part as described at a good price would use again.”

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Posted 3 years ago

“Exact part,great results. Thanks”

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Posted 3 years ago

“Ordered the part that I needed, straight forward and above all, cheap. Delivery took longer than expected. Communication was non existent, ie, I did not receive a reply when I asked as to when I would receive my order.”

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Posted 3 years ago

“part arrived on time all working as expected happy customer”

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Posted 3 years ago

“Thanks, nice service”

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Posted 3 years ago

“Happy with the part, fitted and finished.”

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Posted 3 years ago

“Great service and easy to deal with. Part arrived as stated.”

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Posted 3 years ago

“Excellent service and quick response.”

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Posted 3 years ago

“Excellent service, first class.”

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Posted 3 years ago

“Very helpful got the right part at a fair price arrived on time I would recommend the to other people”

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Posted 3 years ago

“Right part delivered on time well packed very pleased will definitely use again”

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Posted 3 years ago

“Ordered part for kangoo via website. Contacted to clarify correct part ordered which was much appreciated. Part was competitively priced and delivery arrived on time. Excellent customer experience and would recommend highly”

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Posted 3 years ago

“First class service , would recommend 100%”

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Posted 3 years ago

“Quick shipping great price”

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Posted 3 years ago

“Mint Cooper Roaster needed a new rear light thanks to an accident in my garage when something fell on it. I got straight onto Parts Gate Way. who responded quickly with the correct part and it was delivered the day after ordering. Great wok !!! I would definitely recommend them..... Ken P”

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Posted 3 years ago

“I am very pleased with the interior light I purchased from Allfordz. The light is secondhand, but looks new. It works very well, just how it should. Comes on and off when ignition is switch on and off. The price is excellent which includes p&p and vat and well packed. Arrived safely. Customer service very good. I would buy from Allfordz again. Thanks again.”

PartsGateway Ltd 5 star review on 8th May 2021

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Posted 3 years ago

“I received a quotation for the part I required the day after my enquiry. After speaking to the supplier to confirm that it was the correct part, I ordered it from them. The part arrived quickly and has since been fitted on the vehicle - just a week since my enquiry! Very good communication - recommended.”

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Posted 3 years ago

“Please mention whether the product is painted or not.”

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Posted 3 years ago

“Great way to buy Green parts”

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Posted 3 years ago

“within a day of my request i had four replies all with excellent prices .I chose the one nearest to me and received it speedily safely packaged and the part in excellent condition .Will use patsgateway for any future needs and would recommend them and their suppliers”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,303 reviews