PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Been a brilliant site to find the car part I needed. I would still be searching if it wasn't for Parts Gateway”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“good and fast service”

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Posted 1 year ago

“Parts delivered as ordered and on time.”

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Posted 1 year ago

“Was quoted 3-4 days delivery. Arrived 17 hours after I placed the order.well impressed. 😁”

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Posted 1 year ago

“Ordered part, arrived 3 days later in good condition,the packaging was good, fitted part working ok, will be using Parts Gateway again.”

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Posted 1 year ago

“Excellent service, found the part I couldn't get for my car (rear wiper arm) within minutes of me putting a request in for help.”

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Posted 1 year ago

“Nile actually went the extra mile on my order by informing me during despatch,that the item would be too heavy to handle on my own once delivered. He was agreeable to arrange an alternative address that was more convenient for me to handle and manage, which worked out well. Would definitely use again.”

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Posted 1 year ago

“Excellent service for mechanics and do it yourself people, to outsource auto parts which are difficult to source without paying very high dealership prices for new parts, which is just a waste , as a lot of vehicles are exported from britain, which leaves a gap or void to source spares for vehicles over 10 years old at economical prices”

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Posted 1 year ago

“SO HAPPY WITH SERVICE AND PRICES”

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Posted 1 year ago

“ordered part - didn't arrive. Called supplier - they said that part faulty and order cancelled. No communication and only found out after waiting a week.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Good service will use again”

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Posted 1 year ago

“Really easy to use the site with very quick delivery. The quality if my item was superbm”

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Posted 1 year ago

“Excellent service 100% 😃 part was packed very well , used parts gateway in the past and never had any issues”

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Posted 1 year ago

“Ordered part and was impressed how quickly it came to scotland obviously dealing with provisional operators here all good”

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Posted 1 year ago

“Fast and efficient - delivered the exact items in very good condition. Would highly recommend.”

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Posted 1 year ago

“Parts correct and on time”

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Posted 1 year ago

“Parts ordered were received in the allocated time frame and were exactly as required. A faultless service. Will definitely use again if required. Thanks.”

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Posted 1 year ago

“I purchased a used window regulator which was reasonably priced but some were priced ridiculously”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews