PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part arrived as described and within a few days.”

Helpful Report

Posted 1 year ago

“Very efficient way of finding that elusive part at a reasonable price”

Helpful Report

Posted 1 year ago

“Great experience starting with the website, accepting a quote and through to quick and well packed delivery of the lamp exactly as required. Considering the process started just before Christmas and concluded with delivery on the 29th I consider the service first class and above and beyond what you might expect.”

Helpful Report

Posted 1 year ago

“Found part i needed....supplier was great....all good....would have preferred to be able to use normal payment without paypal tho and could not see any other option”

Helpful Report

Posted 1 year ago

“Delighted with the ease of ordering the spare part we required. Unfortunately, delivery not great. Tracked package - due for delivery Saturday - didn't arrive. Due for delivery today - 9 days after we ordered the part. I might have been happy to pay extra for faster delivery had I been given the option. Yodel service is not good.”

Helpful Report

Posted 1 year ago

“First time using the parts gateway pleased with item and delivery time...”

Helpful Report

Posted 1 year ago

“Every thing was as described delivery on time”

Helpful Report

Posted 1 year ago

“Excellent communication and support.Highly recommended. All very good”

Helpful Report

Posted 1 year ago

“Unfortunately part got delayed. Once informed part turned up rapidly. Good service, good quality part”

Helpful Report

Posted 1 year ago

“Great company to deal with all round good experience. Thank you 😊”

Helpful Report

Posted 1 year ago

“Part ordered arrived in 2days good service”

Helpful Report

Posted 1 year ago

“Really helpful and quick to respond. Sent me over pictures of the replacement parking camera part so that I could see that it was correct prior to my purchase. Swift next day secure delivery. Very happy. Highly recommend and will use again if needed for any future parts.”

Helpful Report

Posted 1 year ago

“Very pleased with the part and the service provided”

Helpful Report

Posted 1 year ago

“Very good service”

Helpful Report

Posted 1 year ago

“excellent service will definately use again”

Helpful Report

Posted 1 year ago

“Very helpful, ordered tail light, arrived quickly, well wrapped in A1 condition. Superb”

Helpful Report

Posted 1 year ago

“My garage recommended your site to,purchase left hand side wing mirror which I was struggling to find. The service you provide is simple to use and the response from companies was quick. Only problem was part arrived wet and dirty with free spiders.”

Helpful Report

Posted 1 year ago

“Always find the parts I need, at a decent price.”

Helpful Report

Posted 1 year ago

“Thank you for finding all of the parts at a very affordable prices, will definitely use your services again.”

Helpful Report

Posted 1 year ago

“Excellent service will use your services again when necessary”

Helpful Report

Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews