PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Within a couple of days my parts were delivered great service.”

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Posted 2 years ago

“Excellent communication, and quick distribution of the part. Part arrived quickly and in full working order as promised.”

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Posted 2 years ago

“Wing mirrors arrived as discussed and described”

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Posted 2 years ago

“Still havnt recieved parts ordered 2 weeks ago”

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Posted 2 years ago

“GREAT SERVICE”

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Posted 2 years ago

“Was great and so easy quotes came in really fast will definitely recommend”

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Posted 2 years ago

“Very quick and perfect match”

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Posted 2 years ago

“Perfect and quick delivery. Thank you.”

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Posted 2 years ago

“I ordered a cover for my car driving mirror from PartsGateway after searching the web for the best deal. Parts Gateway offered the best price and also provided very swift delivery, plus excellent tracking. I was extremely pleased with the high standard of service and wholeheartedly recommend this company.”

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Posted 2 years ago

“I ordered a back light for my Peugeot price was very good and it arrived in a large box well wrapped the item arrived very quickly from the supplier and I must thank them for a very good service.”

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Posted 2 years ago

“Pleased with the service.”

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Posted 2 years ago

“Hello very good service got the front bumper within 24 hours of ordering and checked it on arrivel with no damage. When I went to get the bumper painted the paint shop said it had a mounding fault with the bumper and did not paint it. I phoned the supplier and they are going to get the bumper picked up and give me my money back”

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Posted 2 years ago

“Always my go to place for parts, with a huge networks of supplier’s you’ll always find what you need n from good customer service companies too, Thank you parts gateway”

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Posted 2 years ago

“Parts never arrived had to get money back through paypal”

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Posted 2 years ago

“Fast, efficient service. The part looked like new, but for a fraction of the price of a new part. Excellent communications, they even rang me to confirm the correct part ordered and advised delivery time. Was told it would be with me within 72hrs, but arrived the next morning. Will be using PartsGateway for all my needs in future.”

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Posted 2 years ago

“grate price fast delivery and good quality”

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Posted 2 years ago

“Quick and efficient seervice.”

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Posted 2 years ago

“It was easy to use although I only received two quotes but that is not under your control ordered one of them but it turned out to be wrong so I am waiting to hear from the supplier”

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Posted 2 years ago

“Found the right part within a couple of days, supplier answered my questions and it was delivered to me overnight!”

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Posted 2 years ago

“I bought an Astra glovebox from PartsGateway. It arrived quickly, well packaged and in excellent condition. Very pleased.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews