PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,299 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,299 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“2 transactions both easy and quick as well as reasonable prices. Descriptions leave a little to be desired i.e. re colour, given car age and colour being supplied.”

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Posted 1 year ago

“Just excellent”

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Posted 1 year ago

“Very quick from receiving the quote to the part arriving!”

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Posted 1 year ago

“I needed a gearbox for my son's car and came across this company while searching. The price quoted was good so I decided to go ahead and buy from this company. The whole process was great and the gearbox arrived the next day. A local garage fitted it for me, and it's now so much easier to change gear, I would recommend this company and would use them again.”

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Posted 1 year ago

“sent us just what we wanted, in good time. very happy”

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Posted 1 year ago

“Perfect site to locate parts, very efficient”

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Posted 1 year ago

“Efficient, responsive, patient and friendly. Had the knowledge to assist with all my questions.”

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Posted 1 year ago

“Great service and communication (even supplied an additional interfacing part free of charge)”

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Posted 1 year ago

“Arrived and worked as described, no issues. Great service”

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Posted 1 year ago

“Unbelievably easy to find exactly what I was looking for. Just punched in the reg and away we went. Easy.”

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Posted 1 year ago

“Excellent service. Found the exact part I wanted and received it the next day. Absolutely amazing. Thank you”

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Posted 1 year ago

“Part arrived quickly (3 days) Well packed and in good condition.”

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Posted 1 year ago

“The required part turned up in very good time in the condition described. Would certainly recommend and use again. Thanks for a brilliant experience A1”

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Posted 1 year ago

“Rapid response and a charming man from Ireland phoned me to discuss fine details. All worked out well and saved me a lot of money. Very well packed too. Thanks guys.”

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Posted 1 year ago

“Easy to use and cuts down on having to search individual sites. It nearly always gives find the best price. First choice when I'm looking for parts.”

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Posted 1 year ago

“Very disappointed. The tails were cut very short and required a lot more work to fit. The photo of the door showed a handle and trim and I specifically asked for a complete door. These parts were missing”

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Posted 1 year ago

“Great service,part arrived quickly and well packaged”

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Posted 1 year ago

“the wrong part was delivered and i am finding it very difficult to return it”

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Posted 1 year ago

“The service was great, no problems getting my Part and at the right price and delivery on time, Really good experience will be using you again. Regards, Richard Foy”

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Posted 1 year ago

“The part I ordered was as described and delivered on time. Great service”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,299 reviews