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PartsGateway Ltd Reviews

4.6 Rating 10,301 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Peter
Verified Buyer
“Simple way of searching for a part. Plenty of offers to supply received of various qualities/conditions to give you a real choice.”
Helpful Report
Posted 3 years ago
Muyideen
Verified Buyer
“very good part and quick delivery. very nice staff as well when I spoke with them on the phone”
Helpful Report
Posted 3 years ago
Garry
Verified Buyer
“good service fast response good value.”
Helpful Report
Posted 3 years ago
Francis
Verified Buyer
“Very prompt service”
Helpful Report
Posted 3 years ago
Simon
Verified Buyer
“First class service, immediate response, easy transaction and item delivered within 48 hours - it was also really well wrapped to prevent any damage (It was a glass sunroof!) Very happy to recommend the seller! Happy Christmas!”
Helpful Report
Posted 3 years ago
Steven
Verified Buyer
“Part wasn’t compatible with my van, can’t seem to get anyone to answer me for return and refund. Messaged garage also and got same response. Stuck with a £75 part that was meant to be correct for my reg but is useless to me. Given up!”
Helpful Report
Posted 3 years ago
Graeme Miller
Verified Buyer
“Received several offer's of the parts I required. Items were despatched promptly and well protected. Will definitely use again.”
Helpful Report
Posted 3 years ago
Kieran Dougan
Verified Buyer
“Easy online purchase and prompt delivery”
Helpful Report
Posted 3 years ago
Geoff
Verified Buyer
“Easily found what I was looking for, with delivery two days later - very impressed.”
Helpful Report
Posted 3 years ago
NIGEL
Verified Buyer
“Very good service”
Helpful Report
Posted 3 years ago
Michaela Hendle
Verified Buyer
“Fantastic experience start to finish found the part I needed and came in good time. Packaged really well for such a difficult part to pack. And now I have a window that works x”
Helpful Report
Posted 3 years ago
Colin
Verified Buyer
“excellent service . could not fault it. several parts offered within 24 hrs”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Used many times, a good way to find quality parts at competitive prices”
Helpful Report
Posted 3 years ago
Iisa
Verified Buyer
“This is a much needed Service...and I'm very grateful. Thank you very much. Kind regards. Happy customer”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Just the job fitted in 15 minutes’”
Helpful Report
Posted 3 years ago
David
Verified Buyer
“Entered registration of car, got quotes, ordered part, sent car to garage to get part fitted - wrong part!!”
Helpful Report
Posted 3 years ago
John
Verified Buyer
“Speedy delivery and part fitted satisfactorily. Thanks!”
Helpful Report
Posted 3 years ago
Andrew Shapcott
Verified Buyer
“First item was damaged by delivery firm, had call off A1 Van spares saying had aniter part coming. Quick delivery good communication”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Brilliant service-excellent value and was delivered as promised-would highly recommend-quick cheap great quality - will use again!”
Helpful Report
Posted 3 years ago
Maureen Naughton
Verified Buyer
“Quick delivery”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,301 reviews
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