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PartsGateway Ltd Reviews

4.6 Rating 10,300 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,300 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Excellent way to source parts without contacting individual dealers. My Saab part quite rare to find but service linked me with Saab Surgery, Birmingham. Only minor difficulty was message system does not notify of responses via text. Need to keep living back in to messages. Otherwise excellent service and dealer
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Posted 2 years ago
First class.
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Posted 2 years ago
Great Service - I live in France and always use when in UK as great Value compared to France
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Posted 2 years ago
Quick and easy
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Posted 2 years ago
Good range of products at reasonable prices. Easy to order online or in store. Helpful staff. Good delivery and collection.
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Posted 2 years ago
Part delivered within a couple of days and well packaged. Clean and in good condition. Will use again.
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Posted 2 years ago
Didn't have to wait long for quotes to come through. Process was really simple!
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Posted 2 years ago
Very friendly helpful man on phone to reassure me I'd got the correct part. Excellent quick service, highly recommended them.
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Posted 2 years ago
Easy to use, friendly staff, and helpful.
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Posted 2 years ago
Good service, ensured part I ordered was correct for the model of car. Will use ths company again.
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Posted 2 years ago
Great, friendly customer service and very speedy delivery. Will use again when I need a part replaced.
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Posted 2 years ago
3 days after my enquiry I had received and fitted my heater motor to my L200 just before the freezing cold weather set in. Excellent work guys. Thanks
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Posted 2 years ago
The item was refined and is still being advertised
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Posted 2 years ago
Quick and easy to get various quotes for my car wing. 1st choice car parts were very helpful and my car wing arrived extremely well packaged. Very pleased and would recommend.
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Posted 2 years ago
Great service easy to use would definitely recommend
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Posted 2 years ago
Marvelouse service, with excellent delivery well packaged at very reasonable prices. I was more than satisfied !
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Posted 2 years ago
Not very good, the correct details were given including the Honda part No but I was sent the earlier lamp. I called to query this and was told that’s the only lamp we do. No apologies and when I asked how I got my money back I was told a return note would be sent. I’m still waiting.
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Posted 2 years ago
All very good sent a message yesterday John
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Posted 2 years ago
Good service. Recommended. Will use again.
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Posted 2 years ago
Excellent service. Thanks
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Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,300 reviews