PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,303 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“First company I ordered from took my money.. refunded 5 days later said part must’ve been lost in transit 😒... got the part ordered again £5 cheaper works fine.. was a window regulator for a vw golf .. would use again”

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Posted 3 years ago

“It came in the time frame thank you very much good sevice”

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Posted 3 years ago

“Happy with the service arrived on time just need to fit the part to my van so fingers crossed 🤞🏻 👍🏻”

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Posted 3 years ago

“Great service. Great price. It's not the first time I've used Parts Gateway and it won't be the last.”

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Posted 3 years ago

“Still waiting for my part and have email three times and still have not had a response”

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Posted 3 years ago

“Excellent price, condition and fast delivery”

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Posted 3 years ago

“Very good service and always get what you looking for”

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Posted 3 years ago

“I was delighted with the service, so quick and the part I wanted was delivered well packed and in full working order. As I own a 20 year old Jaguar this service is going to be invaluable to me 👍”

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Posted 3 years ago

“Product as described and turned up on time”

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Posted 3 years ago

“Pleasure doing business with you fast efficient”

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Posted 3 years ago

“I needed a Citreon C3 Picasso DRIVERS door mechanism. The supplier sent the wrong part but WAS listed as D/S/F door mechanism. I tried to contact supplier to return part and obtain correct part, still have not got correct part. Nor had instructions to return parts. I sent several Emails to supplier and to Parts Gateway Ltd but had no Reply. This is why I always pay by PayPal at least they are able to sort for us. So I'm afraid I'm not impressed with this set up at all.”

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Posted 3 years ago

“first time used , very happy . plenty of contact and parts sorted in good time.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Seatbelt was fitted & worked well delivery took slightly longer than expected. But all in all good service”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Easy way to search for spare parts”

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Posted 3 years ago

“Wrong part sent from all fordz. Telephoned them said they would get back. Nothing for a week now.”

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Posted 3 years ago

“The photo showed all of the mirror was in black which was required but the rear outer casing is grey.”

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Posted 3 years ago

“Very quickly advertised and very quickly answered, thank you”

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Posted 3 years ago

“Found a supplier for the part I required immediately.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,303 reviews