PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,257 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a wing mirror for my citroen, it was delivered as promised within a few days, although previously used it was very good quality and good value”

Helpful Report

Posted 1 month ago

“Brought a gearbox from a seller which was incomplete and missing the gear selector. When I brought this up with the seller, they wasn’t really interested. I was basically told to use the gear selector from my current gearbox box. The way the seller reacted and there lack of communication after, makes me very sceptical about the 90 day warranty!”

Helpful Report

Posted 1 month ago

“Thank you. It was the right spare part. Your team deserve five stars”

Helpful Report

Posted 1 month ago

“Item sent was a perfect replacement for the faulty one. Quick delivery and solved my problem.”

Helpful Report

Posted 1 month ago

“Couldn't do enough for me I ordered the wrong side headlight but they changed it for me with no issues definitely recommend them cheers team”

Helpful Report

Posted 1 month ago

“Already sent a review?”

Helpful Report

Posted 1 month ago

“Was unable to obtain part but was pleased with there efforts , perhaps if the becomes available Parts Gateway will contact me !!”

Helpful Report

Posted 1 month ago

“Very easy and seamless task to reach for the correct part for my car. I I’ll definitely use again”

Helpful Report

Posted 2 months ago

“Awesome service, have been using this for a few years now as a transport manager and an individual. Perfect service every time.”

Helpful Report

Posted 2 months ago

“Entered parts I required, then just waited until I was informed of availability and prices”

Helpful Report

Posted 2 months ago

“Excellent service. part arrived very quickly and as described.”

Helpful Report

Posted 2 months ago

“I ordered a part for my son through this gateway . I chose the Saab specialist to supply the part I required and they were excellent”

Helpful Report

Posted 2 months ago

“Excellent service and the fastest way to source parts that I've used so far!”

Helpful Report

Posted 2 months ago

“Excellent staff helpful and knowledgeable got my part sorted straight away”

Helpful Report

Posted 2 months ago

“Ordered a used sunvisor for my Ford Tourneo Connect which was delivered within three working days and fitted perfectly. I was slightly concerned when my payment appeared to be made to an personal rather than a business account but my concerns proved to be unfounded”

Helpful Report

Posted 2 months ago

“All communications friendly and helpful, I had to ring later and ask a question, and they engaged well, and item was despatched quick, thanks”

Helpful Report

Posted 2 months ago

“Excellent service thanks”

Helpful Report

Posted 2 months ago

“Great quality. Matched description and fast delivery. Would definitely recommend.”

Helpful Report

Posted 2 months ago

“Awesome delivery awesome service brilliant cant fault it”

Helpful Report

Posted 2 months ago

“They sroted out the order quickly and proficiently.”

Helpful Report

Posted 2 months ago

PartsGateway Ltd is rated 4.6 based on 10,257 reviews