PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,300 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Great value, great service - what else can be said? Will definitely use the service again.”

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Posted 2 years ago

“Very quick to get back to me and product (car seats) were despatched and arrived within a couple of days. They missed one item which when I informed them they got back to me straight away and immediatley despatched the part which arrived next day. Very good and efficent service.”

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Posted 2 years ago

“The part I bought was spot on they were very helpful and I would use part gateway again thank you !!”

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Posted 2 years ago

“Asked for a quote Saturday late pm got excellent quotes by Monday & Tuesday”

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Posted 2 years ago

“Easy process, quick and very cost competitive.”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Decent, polite and knowledgeable chap i dealt with, quick delivery (a returning customer) who would not hesitate use again”

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Posted 2 years ago

“My experience of getting parts through parts gateway is very satisfactory. Almost straight away I found what I was looking for and received it quickly”

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Posted 2 years ago

“Great site. The only one I could find the looked after car part for my old car.”

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Posted 2 years ago

“Parcel force take forever to deliver other than that all good”

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Posted 2 years ago

“The part arrived exactly what we ordered. We would use them again.”

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Posted 2 years ago

“First class service, fast, item very well packed”

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Posted 2 years ago

“Excellent response from participating breakers , well organised system and quality parts.”

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Posted 2 years ago

“Parts were easy to order, pay for and delivery was ultra fast. I would recommend them to anyone.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Professional and efficient from initiating order to the product being delivered. Parcel shelf for Renault Clio 57 registration. Highly recommended.”

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Posted 2 years ago

“The customer service was great. They took a photo of the car door as i asked and when I liked it, it was delivered in the time frame promised in the same condition as the photo. Be careful when buying a door as i thought that the door was the whole thing ..glass door knob etc but that is extra.. still a good price. Matt was very helpful.”

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Posted 2 years ago

“Up till now which is 4 days later still haven't received my parts rang and was given a tracking number which told us part has been detained but not where they are so still waiting”

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Posted 2 years ago

“Found exactly what I was looking for, great service”

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Posted 2 years ago

“Ordered on Tuesday, delivered on Friday. Great service and easy to order. Great price too.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,300 reviews