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PartsGateway Ltd Reviews

4.6 Rating 10,257 Reviews
92 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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James
Verified Buyer
“I was a bit worried at first as never used before however I had a very good experience, the seller I used went above and beyond........A++ I will be using again and will be recommending to my friends”
Helpful Report
Posted 6 months ago
Clint
Verified Buyer
“Quick and easy to follow instructions put part needed and within hours had offers and reasonably priced and within days had my part very satisfied with everything from start to finish will definitely use again and recommend to family and friends”
Helpful Report
Posted 6 months ago
Mr
Verified Buyer
“Very good,only one company reply but spot on,fitted &good price.will definitely use again.”
Helpful Report
Posted 6 months ago
Michael
Verified Buyer
“Part Number confirmed by supplier and order placed. Delivery as promised and part A1. Would use this service again”
Helpful Report
Posted 6 months ago
Russell Stevens
Verified Buyer
“Part fitted my car thank you”
Helpful Report
Posted 7 months ago
Mr S Cooke
Verified Buyer
“Right part excellent delivery great price THANKS”
Helpful Report
Posted 7 months ago
Brian
Verified Buyer
“Excellent service, easy search, fast reply with price, fast delivery of item purchased.”
Helpful Report
Posted 7 months ago
Richard Wallace
Verified Buyer
“Partsgateway are a great company finding generally good suppliers of used parts . My only criticism would be perhaps vet them a little better . Whelans Dismantlers I ordered a part from them ( not the cheapest) it looked the best . Took an age to arrive and was wrong . Won't refund Won't be using again . With a parts spend of several hundred pounds a month I'm a drop in an Ocean but perhaps if we all boycotted poor service the cream might float to the top and the rest sink to the bottom .”
Helpful Report
Posted 7 months ago
Noufel Daikha
Verified Buyer
“Part got delivered late and I received the complete wrong part!!”
Helpful Report
Posted 7 months ago
Mr
Verified Buyer
“excellent and very fast would recomend”
Helpful Report
Posted 7 months ago
DAVID WILLIAM
Verified Buyer
“2 day delivery. Parts fitted and worked correctly. The price was lower than the other companies. Very good comunication with messaging. I will certainly use them again.”
Helpful Report
Posted 7 months ago
Malcolm McCallum
Verified Buyer
“It was really great to find old car parts at a decent price and quick delivery! I would highly recommend to use this site for used but good condition car parts.”
Helpful Report
Posted 7 months ago
James
Verified Buyer
“Excellent after 2 attempts got the right door my mistake”
Helpful Report
Posted 7 months ago
George Clepitt
Verified Buyer
“Quick easy service thank-you”
Helpful Report
Posted 7 months ago
ALFONSO PENA
Verified Buyer
“To whom it may concern, please be cautious of these individuals. They have a history of sending incorrect spare parts and refusing to issue refunds, often using excuses to avoid returning your money.”
Helpful Report
Posted 7 months ago
John
Verified Buyer
“Excellent service, could be a bit more communitive regarding progress of order . Part was as described in great condition.”
Helpful Report
Posted 7 months ago
Herriot Motor Compan
Verified Buyer
“Great service, confirmed the part was available on the phone ,very helpful, parts delivered on time. We would definitely recommend.”
Helpful Report
Posted 7 months ago
S C Autos Edwin Hadl
Verified Buyer
“Hi I purchased a battery for a fiesta witch did not fit So asked for it to go back for a refund but they could not take it has was stock taking when they did pick it up they gave me a returned form and have been on phone and spoke to the driver and gave them proof off the return and still not been paid not GOOD”
Helpful Report
Posted 7 months ago
Mr
Verified Buyer
“Recommnded by a friend. Quick response for the part I required. Willl certainly be my future first choice.”
Helpful Report
Posted 7 months ago
Graham
Verified Buyer
“Parts obtained from a specialist who were very professional & personable”
Helpful Report
Posted 7 months ago
PartsGateway Ltd is rated 4.6 based on 10,257 reviews
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