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PartsGateway Ltd Reviews

4.6 Rating 10,303 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Chris
Verified Buyer
“Great parts supplied quick and at a fraction of garage prices.”
Helpful Report
Posted 3 years ago
DAVE
Verified Buyer
“fantastic service, fast delivery, great product, i would recomend parts gateway every time i will certainly use them again if i need anything again”
Helpful Report
Posted 3 years ago
Paul
Verified Buyer
“Sent wrong part. I didn't realize until it was too late and the bloody thing broke. They would not refund. Awful service.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Good response from suppliers - first supplier I contacted - Nirro - had the part I wanted on the shelf and it arrived 48 hours later. Great part, great service”
Helpful Report
Posted 3 years ago
Julie
Verified Buyer
“Excellent response. Plenty of choices and part delivered in 2 days. Would recommend.”
Helpful Report
Posted 3 years ago
Martyn
Verified Buyer
“Excellent fast & easy to use service”
Helpful Report
Posted 3 years ago
John
Verified Buyer
“Part was advertised to fit 2006 coupe bmw I ordered part and it was the wrong one it was for the saloon I got intouch with the company that sold it and they have basically washed there hands with me saying it all my fault they did say I could return it but I would have to pay it cost £38 to send it back the part was£51 so I gonna loose £39.absolite racket they are cheeky and unprofessional never use this again it's just not right”
Helpful Report
Posted 3 years ago
William
Verified Buyer
“i used parts gateway for a car part, part arrived,the part was acceptable.now on the car.problem solved.”
Helpful Report
Posted 3 years ago
William
Verified Buyer
“Part arrived from vendor more or less on time. 'Pre-used' part so time will tell. Slightly annoying to have review requests long before part due to arrive..! Aside from that, OK thus far ...”
Helpful Report
Posted 3 years ago
Clive Douglas
Verified Buyer
“The item came well packed and was exactly as specified. Great.”
Helpful Report
Posted 3 years ago
Cliff
Verified Buyer
“Asked for help with a part for a vw transporter. Got a reply within an hour and part bought and paid for straight away. Super quick delivery and correct part arrived really well packaged. Really happy with this service would recommend to anybody.”
Helpful Report
Posted 3 years ago
Edward Fletcher
Verified Buyer
“I bought a car back light it was well packed and boxed good. It came quickly and was easy to order from parts gateway will recommend your company to all my friends and associates in the near future, thanks for everything from Eddie fletcher, wallsend 5*”
Helpful Report
Posted 3 years ago
Ian
Verified Buyer
“I was amazed how easy it was to find the part I wanted. I had many quotes, all at reasonable prices. I recommended Parts Gateway to my mechanic who was very interested in the service for his repair business.”
Helpful Report
Posted 3 years ago
Stefan
Verified Buyer
“Fit's well and looks good.”
PartsGateway Ltd 5 star review on 14th April 2021
Helpful Report
Posted 3 years ago
Charles William Geor
Verified Buyer
“Part arrived as described. No problems.”
Helpful Report
Posted 3 years ago
P Mintrim
Verified Buyer
“Very pleased with the part you sent me very good value for money and a great service would definitely recommend and use again Cheers.”
Helpful Report
Posted 3 years ago
Heather
Verified Buyer
“Happy with part I have been trying to get for months. Very sad that mirror was cracked on visor but did not return as needed part desperately.”
Helpful Report
Posted 3 years ago
Graham
Verified Buyer
“Great service ,pointed me in the right direction to purchase indicator stalk for my car”
Helpful Report
Posted 3 years ago
Daryl
Verified Buyer
“Great system great service..thank you”
Helpful Report
Posted 3 years ago
Kenny McCormick
Verified Buyer
“Best site I have used to find parts for my car”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,303 reviews
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