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PartsGateway Ltd Reviews

4.6 Rating 10,301 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Michael Ramstedt
Verified Buyer
“Ordered part prompt delivery . Very happy.”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Very quick service and helpful on the phone. Found part I wanted was delivered in two days. Would use them again.”
Helpful Report
Posted 2 years ago
Allan
Verified Buyer
“Easy to use, simple system to obtain parts required, quick response from breakers. Thank you.”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“Ordered what was advertised as a new passenger side front fog lamp for T Reg Ford Focus estate. Received used front drivers side fog lamp. Trying now to obtain reply about returns with parts supplier.”
Helpful Report
Posted 2 years ago
Mr Bernard
Verified Buyer
“Excellent set-up with the car breakers online, a lot cheaper and easier to find the right part required. Thank you.”
Helpful Report
Posted 2 years ago
Sandy
Verified Buyer
“Brilliant... I'd been looking for a part with no luck. Within two days after my request, PartsGateway had introduced me to a company that had my part in stock.”
Helpful Report
Posted 2 years ago
Malcolm
Verified Buyer
“Very quick response. Used previously and will use again.”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Excellent price and service. Delivery fast. Would highly recommend”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Part arrived well packed. The part is the exact one requires the supply's range to ensure correct part and rang to inform the part was correct and worked.”
Helpful Report
Posted 2 years ago
Malcolm
Verified Buyer
“Received the part I asked for which was as good as new, and at a reasonable price. Also delivered in good time. Will use again in future.”
Helpful Report
Posted 2 years ago
Ian
Verified Buyer
“Excellent service. Fast delivery. Thanks.”
Helpful Report
Posted 2 years ago
Sally
Verified Buyer
“What a great site! Got the belt I needed quickly with great comms”
Helpful Report
Posted 2 years ago
James Fawcett
Verified Buyer
“Excellent service!! Highly recommend!!”
Helpful Report
Posted 2 years ago
Robert Green
Verified Buyer
“Did what it said on the packet, good service will use again.”
Helpful Report
Posted 2 years ago
Helen
Verified Buyer
“Item was received quickly, but broken when I finally got round to fitting it to the car. Poor quality part. Would use a garage next time. Dealing with this site was a waste of time and money.”
Helpful Report
Posted 2 years ago
Ian Wills
Verified Buyer
“Outstanding all arrived in good time and in good order many thanks”
Helpful Report
Posted 2 years ago
Richard
Verified Buyer
“Very pleased thank you”
Helpful Report
Posted 2 years ago
Raymond Wellman
Verified Buyer
“Great way of buying secondhand parts easy to use reliable service product came within a couple of days”
Helpful Report
Posted 2 years ago
Graham
Verified Buyer
“Didn’t get one response, waste of time.”
Helpful Report
Posted 2 years ago
Stephen
Verified Buyer
“Prompt delivery of new part which was exactly the same as original and exceptionally good price.”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,301 reviews
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