PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,303 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Very helpful and good service”

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Posted 3 years ago

“Great services a quick responce”

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Posted 3 years ago

“arrived earlier then expected and all working perfect thank you, will use you again when needed. Brian”

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Posted 3 years ago

“Ideal in getting multiple quotes, however was contacted directly by the providers that provided the original quote and then was told I'd have to pay a higher price. In the end I received the part at reasonable price through another provider helped by your site.”

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Posted 3 years ago

“The part I ordered came very quickly. I was surprised to get it so fast and it fitted perfectly, it was also well packaged, I would highly recommend these people as a first choice should you need a part at a very reasonable price. Well done A☆☆☆☆☆”

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Posted 3 years ago

“Excellent service and excellent price. Fraser was very helpful to deal with. If other parts are needed, would definitely order from them again.”

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Posted 3 years ago

“Very happy with goods .Prompt service from PartsGateway .Will continue to use Thank You”

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Posted 3 years ago

“Very good professional service. Items arrived on time and as described.”

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Posted 3 years ago

“best website to find a part 100%7*******”

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Posted 3 years ago

“Ordered a steering rack for my mini from Mintec when it arrived it was not fit for purpose. However contacted them and received a replacement the next day.”

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Posted 3 years ago

“The buying experience was easy, the poor bit was the communication as once I purchased an item I heard nothing about delivery or anything else and when I messaged the company I purchased from via Parts Gateway I got no notification when I received a reply.”

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Posted 3 years ago

“I asked for a quote but found that all quotes were more expensive than purchasing the part locally. The following day, I received an email saying that one of the vendors had sent the part and had invoiced me for it. I have tried contacting the site and the vendor with no response from either. I DID NOT ORDER ANYTHING FRM THIS SITE AND SUGGEST YOU THINK TWICE BEFORE DOING SO!! They are scammers!!”

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Posted 3 years ago

“Very quick service. Part as described online. Slightly cheaper than some sites. Very happy ☺️”

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Posted 3 years ago

“first class service and have never had a problem ordering from partsgateway”

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Posted 3 years ago

“Although I only had one reply the part sent was exactly what I required. I would recommend PartsGateway to anyone requiring quality 2nd hand parts”

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Posted 3 years ago

“Excellent service Good parts good price and good lead time Only draw back way too many quotes after accepting your vendor”

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Posted 3 years ago

“Absolutely brilliant service, prompt delivery and item as described! Would definitely recommend!”

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Posted 3 years ago

“Fast delivery. All perfect :)”

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Posted 3 years ago

“Door as expected although a few more scratches than I was told. It was also a day later than I was told, I would of prefered a lower price, cost more because of right coulor, which I think is wrong..”

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Posted 3 years ago

“Part just as ordered, the car is running fine now. Thanks.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,303 reviews