PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,257 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Was able to source what I needed through this site”

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Posted 7 months ago

“Good part fits perfect. Quick delivery.”

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Posted 7 months ago

“Excellent service!”

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Posted 7 months ago

“Great service at a great price.”

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Posted 7 months ago

“Car door Arrived within 2 days in great condition very good service.”

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Posted 7 months ago

“Can’t fault your part in providing a good service, but the supplier sold me the wrong part, and told me a bunch of lies, like he had to take off the part from a car, when clearly it had been in the yard for some time, it was full of water, and some components were different, I had to pay extra for labour as they had to take off my gearbox off twice to solve the problem, and use parts off my old gearbox, because they were different”

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Posted 7 months ago

“Good site I received quote next day Good communication After deciding to buy paid for parts delivered in 24 hours Would definitely use again”

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Posted 7 months ago

“Very helpful in finding the right parts for you”

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Posted 7 months ago

“Managed to find the part snd delivered thanks”

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Posted 7 months ago

“PartsGateway got me in touch with Nirro Ltd who verified a question for me and I bought my item for half of the price of new including shipping. The whole transaction was seamless and the PartsGateway site acted as the payment collector and messaging system lots of updates from both sites on my delivery. If you need a part for your car at less expense you have to try these guys. Thanks PartsGateway.”

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Posted 7 months ago

“Ordered a gearbox with 1st Choice Car Spares Ltd and was delivered promptly to my mechanic (although he has yet to fit it.”

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Posted 7 months ago

“part i sent fore came very well packed so had a safe delivery and part very good thanks Mr T Punshon”

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Posted 7 months ago

“Great experience, was looking for a car part for over a week and could not find the specific ratio anywhere but parts gateway managed to find it for me within a day and was received within a few days. Would highly recommend.”

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Posted 7 months ago

“Great service, perfect fit rapid 2 day delivery,”

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Posted 7 months ago

“Absolutely brilliant the part was exactly what i required reasonable price on the part with delivery included arriving in the allocated time of 2/3 days as promised and with a 6 month guarantee on the part would highly recommend using this company and top marks to m&n for the quality part keep up the good work”

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Posted 7 months ago

“I was very impressed with the service and received lots of quotes very quickly, super site and my go to whenever I need a part for my car.”

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Posted 7 months ago

“Very well and helpful with parts and will use again”

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Posted 7 months ago

“Nobody answers my request and there is not any direct and clear instruction to return the product. I'm going to return the product but I send 2 emails to different email addresses nothing received.”

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Posted 7 months ago

“Got me what I wanted at a decent price, and quite fast too. Minor quibbles: no communication from supplier so delivery came as a (nice) surprise; shortname of supplier written in marker on the item in a visible place, better if soemwhere not visible.”

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Posted 7 months ago

“Great service and the only one I could find with a part”

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Posted 7 months ago

PartsGateway Ltd is rated 4.6 based on 10,257 reviews