“Not ideal as booking confirmation stated that there is no cancellation fee. This isn’t accurate and you need to give 24 hours notice. You also need to be careful to not cancel direct with the provider, but with the third party as they won’t honour a refund. They also are poor at communicating once you push back on the fact there is a level of false advertising! I didn’t park, but wouldn’t use again!”
Thanks for your feedback. The free cancellation gives you the protection if you need to cancel the booking before arriving at the car park. We are very clear on the cancellation policy on the website and there is certainly no false advertising.
“Great online service. I ended up having to change the car I booked to park fairly close to the booking date and it was the most hassle free experience I’ve had like that.”
“Good service specially the outbound driver on the 9th Feb (about 7-8am) was very helpful to me (a new knee) and wife (broken wrist) with luggage. Inbound driver (19th- 8-9pm) was ok - did what was expected and just drove the bus, nothing above and beyond thou..”
“No waiting when I dropped car off straight on to the minibus
On way back minibus only took a minute to arrive very smooth to &from airport
Only think is the £5 you have to pay when getting the bus
Why is this charge not included in the booking price”
“It was very good,fair price ,exactly 5 minutes away from airport,bus running all the time,first time I used but definitely I will use it again Evry time I fly from Liverpool airport ,thanks guys”
“Very convenient for the airport, would be better if it were covered. I think the guidance needs to be updated as instructions say drive up to barrier and take ticket but you don't get a ticket so was then wondering if it was the right car park.
A little expensive but would use again if flying from Liverpool.”
