“Have used Parking Up every time we fly from Liverpool. This time all went fine except when collected at airport car park we had to wait half hour before two buses turned up. We were a family of 5 and had to be split up due to others who came straight out airport and straight onto buses. Some consideration should be considered when it’s young families being collected after long flights. Also driver was not in a good mood and didn’t want to wait on other cars moving so decided to go quicker ways round car park to avoid them but ended up being in an argument with a taxi driver. Not a good way to run a business”
Thank you for your feedback. I'm sorry to hear this. We will speak to the car park regarding this as you shouldn't have had to wait this long nor have this experience.
“Easy to find the car park itself. A bit more difficult to find a car in a green zone. The locker for the key was too small and my key was stuck in it- or maybe somebody had put it the wrong way”
“Easy drop off and pickup procedure, albeit wouldn’t have liked to have had a 5min walk in the rain. Maybe charge a little extra and invest in a regular shuttle service?”
“Yes I use jet parks 3 and ringway a few times a year. Bus drivers are frequently happy and helpful. Car parking is good and well signaled with all the sector signs to help find your car again. Can’t pick a favourite between the two I just always get what’s available when I book. Busses haven’t let me down in years and one driver actually told me about a terminal change before the airline did this year.”
“Whilst the whole process was OK for me it was chaotic on pick up. We landed late due to a technical issue with the plane at malaga. It was 3.15 am. There were quite a few of us waiting and it was a free for all when the vehicle arrived. There were a group of teenagers who just jumped in even though they were the last to arrive. A young couple with 3 small children who were first there were left along with ourselves in by the cold for another 20 to 15 minutes which the driver
could have sorted at pick up. Hence only 3 stars”
