“Extra payment is taken for the shuttle when already paid in full for parking.
When on a business trip unable to add into existing invoice as it already has been issued.
No notice about the Extra £5 on the website.”
“A good system. We had problem in finding the car due to not realising we should have taking note of the lane reference number. Perhaps it would have been helpful of advising the customer to let them know of the system when they book with yourselves. Bear in mind we are not complaining. We would book again with yourselves. Regards Josie”
“No issues with Parking Up. Booking process easy and good communication. My only issue is whether Parking Up vet the parking providers they use. We booked Imagine at Liverpool airport through Parking Up. Not as advertised and would never use them again. Looking at reviews, lots of other people have had bad experiences with Imagine.”
“Car park is in a secured yard with staff dropping/picking up clients to and from airport.
We were picked up within 10mins of calling after collecting our suitcases.
There was absolutely nothing to complain about. We will definitely be using again in the future.”
“I haven’t parked I was asking for the refund
I still haven’t got my refund back
And when I tired to talk to people directly of the car park to claim for my money they were rude arrogant and unhelpful unprofessional
The worst experience I ever had with customer service
No place to complain and get money back
I won’t recommend that service at all
I spent 83 pounds didn’t get service”
