Thanks for your feedback. I'm sorry to hear that you did not receive the email. They are sent at the time of booking. You should have been met at the airport. We will speak to the car park provider to understand why this didn't happen on this occasion. Please accept our apologies.
Thanks for your comments. The car park is visible from the main road and is lit up with lights. Did you give the car park a call for directions? I'm sorry you were unable to find it on this occasion.