“I pre paid for this parking a month before using it. On the morning it did not work as it said pre booking didn’t need a ticket. There was no one to speak to and the only way to get in was to get a ticket. When leaving my outstanding balance was 85 pound to pay on Christmas Eve even though it says 45 pound on the sign and this was on top on the 45 pound I have previously paid. So in total I paid £130 pound to park for 2 nights!!”
Thanks for your feedback. After looking into this, you went to the long stay car park and parked there, rather than the drop off point to meet the driver who would take your car to the car park, then bring it back on your return. I.e. you parked in the wrong place and didn't call the driver on the contact number provided on your booking confirmation email which is not the fault of Parking Up or the car parking provider.
“Early morning drop off, of my car. Staff were waiting and knew of my car details. Quick signature and key drop off. Short walk to airport. I returned to find my car and keys ready, another quick signature and off I went. No complaints and very happy with the service and cost.”
“Used this company for a few years now no problems what so ever, would highly recommend them.. Fabulous service always pleasant and friendly thank you 😊”
