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Parking Up Reviews

4.6 Rating 1,966 Reviews
90 %
of reviewers recommend Parking Up
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Anonymous
Anonymous  // 01/01/2019
Arrived and went into the building to drop off car keys. Building was filled with cigarette smoke, man was very abrupt and no welcome or greeting. Dropped us off at free car park section by Shelter and told us to wait there for our return trip after phoning them on arrival back into Airport. On our return did exactly as instructed- called them at 12.10am, they said they were on their way to collect us. Still waiting to be picked up at 12.40am! (It's a 5 min journey for them). Rang them again and had a very rude man on phone - asking me "well where are you waiting". I replied "where you told me to wait when I was dropped off the other day". "I never dropped you off love" was his reply. My plane had landed an hour ago by this time and it was very cold to be outside for that length of time. Would not recommend at all. Very disorganised and a severe lack of customer care. Major training and improvements needed. Had used previously 7 years ago and had a great experience then (when depot was on Speke Boulevard). Gone seriously downhill since then unfortunately. Will not be using again 😥.
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Posted 1 year ago
Thanks for your feedback about the car park you parked with. I'm sorry to hear that there was an issue on your return. We will speak to the car park regarding this to understand why the team were not being very helpful on this occasion. This is unlike them. The car park that you booked with have been parking cars at Liverpool Airport for over 16 years so all should have been OK. I'm sorry for the inconvenience caused on this occasion.
Posted 1 year ago
Efficient and pleasant staff. Good set up safe and immediate transfer to airport terminal great value for money.
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Posted 1 year ago
Quick and simple booking on line.
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Posted 1 year ago
Excellent service all round and all the staff are very friendly and helpful. Used before and I would happily recommend.
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Posted 1 year ago
Quality and great service…::;;))))
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Posted 1 year ago
Perfect. Quick and easy.
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Posted 1 year ago
Used this car park many times over the years - always top quality service and ideally situated 10 mins walk from the terminal - would highly recommend 👍
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Posted 1 year ago
Very good value, picked up and dropped off as soon as we rang to say we had our bags.
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Posted 1 year ago
Simple and easy to book
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Posted 1 year ago
Good work and hahaha
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Posted 1 year ago
Easy, quick, cheapest.
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Posted 1 year ago
Everything was great, waited about 15 mins before we got on the minibus and paid extra £5 to the driver for entering to the drop off point closer to the airport, because of large cases
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Posted 1 year ago
Thanks for the feedback. The car park which you booked with offer a good service to drop you as close to the airport as possible.
Posted 1 year ago
Safe and good communication
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Posted 1 year ago
Quick efficient and reasonable price
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Posted 1 year ago
Simple booking.
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Posted 1 year ago
Fantastic service and a great team. Really easy and quick pick up after my flight.
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Posted 1 year ago
Very easy and 10 mins walk to the terminal.
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Posted 1 year ago
Used this company a few times excellent service
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Posted 1 year ago
Brilliant service, staff were really friendly and efficient. I will definitely be using this company again.
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Posted 1 year ago
easy to find, and delt with promptly
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Posted 1 year ago
Parking Up is rated 4.6 based on 1,966 reviews