“I have used Imagine car park three times and never had any problems until Wednesday. Prior to our travel the vehicle was cleaned and on our return at 2am in the morning you could see the exterior of the car was filthy. Unfortunately due to the darkness we were unable to carry out a full inspection of out car until later that day, when we have noticed damage to our rear alloy.
As we booked through Parking Up we have contacted you via email, including a picture of the damage but have yet to receive any acknowledgement.”
