“Carpark good itself, but staff a bit rude, when Ive asked about a keyring, which was attached to key. I can understand the policy of not taking responsibility of any additional keys, but I was not a key. I work at the airport meet and greet team myself. We ask the customers politely to give us a key only, there is no need of of comments "Read the terms and conditions, it might help".”
“On return to our early morning flight (1.15am) we rang as to where the bus was to be told it was there , well it wasn't. Then a mini bus did turn up and after asking several white mini buses found the one, which did not have any indication it belonged to Parking Up. There driver didn't attempt to help us with our luggage for him to tell us when we got in he could couldn't help as he was on crutches, so why was he driving ? In the first place. It looked like a spare bit of land set up by an unprofessional set of individuals. So would not nor would we will recommend this company.”
Thank you for your feedback. I'm sorry to hear this. We will speak to the car park to discuss this experience with them as they should have helped you with your luggage. We are sorry for any inconvenience caused.
“We found it difficult to find that car park as did others that we asking while looking. When finding the car park very smooth transition to airport mimi bus waiting for us and all staff very helpful, return journey the same mini bus waiting for us, would recommend just need better signage.”
