“My wife had an emergency medical issue and was on crutches
This happened 24hrs before we were due to fly
I contacted your company to ensure transport would be available and was assured that it would be. On arrival at 0545 the man in charge told us he could not leave the building as the shutters to seal the building were broken. We had no advance warning. My wife had to walk on her crutches to the airport and I had to manipulate two suitcases. Not good enough I think”
Thank you for your feedback. I'm sorry to hear this, please accept our apologies on behalf of the car park as this should not be the case. They should have been able to take you to the airport. We will speak to the car park and investigate this.
