“Makes travelling to the airport so easy. All staff are friendly and professional. Was soon as you arrive at parking the mini bus is there to take you to the airport and same on your return journey they are there to return you to your car. It's also assuring that your car is safe while you are away. Me and my family and friends have used them many times and highly recommend them.”
“Parking was easy and only a short walk to the terminal but upon my return I drove to the barriers to exit and they wouldn’t lift, so I pressed the assist button as it was showing I owed £50.00 (I’d paid before entering the carpark online and still had 40 mins left before that expired) I was eventually let out the carpark by the person at the end of the line but it was an unnecessary inconvenience that didn’t need to happen!”
“There was a long slow queue taking a long while to exit the car park . On the way in it was easier to get in the lift , whereas on the way back there was a huge queue for the lifts and it was difficult with ski gear to get into any lift”
Thanks for the feedback. Sadly, sometimes when multiple flights land, there are quite a few people trying to get out of the car park at the same time. We will pass this feedback onto Manchester Airport.
Thanks for your feedback. As you have been discussing with one of our team, we are speaking to Liverpool Airport regarding this as you should have not been charged when leaving as you had prepaid.