ParentShield Reviews

Name: ParentShield
Address: Pioneer House, Stenson Road, Derby, Derbyshire
Rating: 4.84

4.8 Rating 626 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

Metrics

Info

4.8

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awesome company and service! We've been Parentshield customers for a while now and recently ordered a second SIM for our daughter as our experience has been superb,. Called, got straight through and .the new SIM was sorted in seconds. Congratulations on the new plans too, I wish you guys all the best with this.”

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Posted 3 weeks ago

“Fantastic service. The information provided on the website is exactly what is then offered, and it was clear and easy to set up. I would also add that technical support and advice I have received since (due to issues with security settings on the phone itself, and not due to parentshield), has been exemplary - swift, detailed, above and beyond.”

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Posted 2 months ago

“Excellent sim. It has been of great help to give my daughter. The customer service is the best I have come across so far .. the portal is amazing and very easy to monitor .. And they keep improving their services.. so overall a safe and trustworthy way to communicate with kids”

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Posted 4 months ago

“Great product. Great communication. Can not faukt the company at all”

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Posted 5 months ago

“This is a must have for your child's mobile phone. A parent can add lots of restrictions so the mobile is more for emergencies than for playing games and using social media.”

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Posted 5 months ago

“Peace of mind knowing my child is safe on the net”

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Posted 5 months ago

“Fantastic service, kind and helpful”

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Posted 5 months ago

“Really amazing, worth every penny for controlling phone and people who can contact and be contacted. For controlling times of use and apps allowed and daily time limit. No regrets whatsoever as helps keep child safe and stops risk of anxiety from messages from peers coming through all the time”

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Posted 5 months ago

“Parent Shield is so helpful with First Phone issues. It’s easy to set limits, see usage and helps us all; it really supports conversations around safety and sensible phone use. The support team and also very friendly and respond quickly. Really pleased we picked Parent Shield over the bigger companies, they really care about their users.”

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Posted 5 months ago

“I am thrilled with what ParentShield can offer our family. The after-care has been outstanding. I had a few technical questions in the first week or two and used the chat function. Someone was always on hand immediately to guide me through and help me - even when the issue was related to the phone and not the service provider! Absolutely incredible and I can not fault them at all. I have been recommending ParentShield to my friends.”

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Posted 5 months ago

“We have been delighted with the service provided by ParentShield & feel so much more at ease about our eleven year old daughter having a phone. It has been so reassuring to have someone at the end of the phone line to help with queries as they have come up. I have already recommended ParentShield to various friends who are parents.”

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Posted 5 months ago

“Combining ParentShield with a very cheap and low functioning brick phone has achieved exactly what I wanted for my 11 year old: it has made the phone a boring piece of equipment that exists merely to be used when it can make her or my life easier and less stressful, rather than be an object of obsession or the time sapping bully-in-your-pocket that smart phones are to many adults, let alone young kids. Thank you.”

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Posted 5 months ago

“Fab service!!! Just what we were looking for ❤️”

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Posted 5 months ago

“Really impressed with this provider. After reading the reviews I was excited to get going and have been thoroughly pleased with the whole setup. Great selection of protection features and the automatic network switching is great, especially in areas where coverage can be spotty. Very happy.”

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Posted 5 months ago

“As parents, we have found the whole mobile thing a daunting step, but Parentshield made the decision much easier. We opted for a basic Nokia 105, no bells ad whistles, no apps or internet. The push notifications, particularly given the phone, are an awesome feature, every time my son interacts with a new contact I get an immediate alert so I can see exactly who he is speaking with. The bedtime controls have proved to be very useful too as we don’t feel the need to confiscate the phone each night, knowing it’s all taken care of. The support team are incredibly knowledgeable too, I spoke to them a few time with our questions before ordering and they really put our mind at rest, it’s reassuring knowing there is someone there who knows what they are talking about and cares if you’re unsure of something. Overall we have been absolutely blown away with this service and view it as an essential step as a starting point for children.”

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Posted 6 months ago

“Fantastic product and amazing customer service - very very happy !”

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Posted 6 months ago

“Really pleased with help given”

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Posted 6 months ago

“Excellent customer service. Answered my queries really quickly and efficiently. Brilliant to have so much visability over my daughters phone as she gets used to having a mobile phone.”

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Posted 6 months ago

“Excellent covers all that I need to keep my daughter safe with using her phone in the right way with no oursiders trying to contact her.”

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Posted 6 months ago

“As a foster parent I find this system fantastic, especially for children who have their first phone.”

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Posted 6 months ago

ParentShield is rated 4.8 based on 626 reviews