ParentShield Reviews

Name: ParentShield
Address: Pioneer House, Stenson Road, Derby, Derbyshire
Rating: 4.84

4.8 Rating 626 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

Metrics

Info

4.8

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good idea but by god you need an app!!!!”

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Posted 5 months ago

We can see that you haven't set up the app or push notifications yet. Please call 0330 122 1180 if you need a hand.

Posted 5 months ago

“A great idea, and when it works is great and provides peace of mind, however we have had a few issues with not being able to connect and messages not arriving promptly. Customer support has been very prompt and helpful though.”

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Posted 6 months ago

“Not bad so far”

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Posted 1 year ago

“Does your child uses their mobile phone to call or text their friends the conventional way. If yes, then this sim card is for you. Unfortunately I discovered that my son and his friends use whatsapp or video calling. This sim is a waste for us. I should have just bought a cheap sim for £10 that also includes mobile data”

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Posted 1 year ago

WhatsApp has a minimum age restriction of 16, so the majority of our customers don't allow WhatsApp and video calling, particularly at such a young age. We do block the setup messages if a child tries to install these platforms. And we notify parents so they can decide whether to allow it or not. As you don't have any concerns in this regard, a monitored mobile phone service probably isn't useful.

Posted 1 year ago

“Not yet used to it's full capacity, however it is very easy to set up. One criticism so far is that you can't change the times of the "in school" setting. My son starts at 8.45, and finishes at 15.20, and in High School it will be 8 30 til 15.10. (only does 9-3 on the app). Would be helpful if you could set the time to suit the individuals school hours. Other than that I think this is going to give my son the independence and us reassurance.”

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Posted 2 years ago

Thanks Sharon, that's really useful feedback. We tested variable school-time settings but found it added an unnecessary layer of complexity and scope for mis-configuration. Blocking from 9am or a a quarter-to makes no real difference in the grand scheme of things. Several users suggested a small safety window in case parents are needing to allow calls to relatives or neighbours for pick-up or drop-off in emergencies. There are other things can be done by combining school-block with the fully adjustable time controls if you do need it - so give us a call if you need a hand! Graham

Posted 2 years ago

“The concept is good that i have peace of mind,”

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Posted 2 years ago

“Ordered an ee sim card and got a vodafone one instead. Expensive but ok for what it is.”

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Posted 2 years ago

“Sadly did not no it didn’t cover everything”

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Posted 2 years ago

“There FaceTimes and internet messages should also be tracked.”

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Posted 4 years ago

Hi Yesim, These are private encrypted messages so cannot be monitored. If you need any advice or guidence with anything, you can speak to our customer support team on 0330 122 1180 or by emailing hello@parentshield.co.uk

Posted 4 years ago

“I think parent shield is a great concept although it is rather limited to phone and text conversations which is ok but a majority of children are now speaking thru sites such as instagram and Snapchat which can’t be monitored in the same way which makes patent shield almost redundant in this day in age what would improve the service is an agreement between popular sites such as instagram/ snapchat and patent shield for patents to be able to monitor these sites/apps and conversations for children under 14 or who are more vunrable individuals, incorporating this concept would allow parents to help keep there children more safe while online”

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Posted 6 years ago

You're absolutely right - social networks and the like of Snapchat are a real problem. Children under the age of 13 certainly shouldn't have access to such things. Between the ages of 13 and 14 there are kids at different levels of development so there are some for whom Snapchat, Facebook and Instagram are still not suitable, and others who wouldn't need a monitored mobile phone service.

Posted 6 years ago

“Easy to use”

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Posted 6 years ago

ParentShield is rated 4.8 based on 626 reviews