ParentShield Reviews

Name: ParentShield
Address: Pioneer House, Stenson Road, Derby, Derbyshire
Rating: 4.83

4.8 Rating 624 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

Metrics

Info

4.8

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is exactly what I was looking for and the level of service from the customer team is very good. The controls available ensure that the vulnerable individual is protected but at the same time they have a trusted person they can reach.”

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Posted 1 year ago

“Fantastic support and does exactly what it promises. Very useful and informative FAQ guides as well.”

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Posted 1 year ago

“Very efficient, helpful service which gives peace of mind”

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Posted 1 year ago

“I was very nervous as a parent about my son's first mobile phone, he has just turned 8 and I wanted to strike a balance between his independence and protecting his digital safety. Although we use parental controls with Microsoft, Google and Apple how do I protect my child from phone calls and text messages? Thankfully it didn't take much time searching online to find ParentShield. I took my time reading through the website and reviews and it met all my requirements as a parent. It was so easy to set up, and the portal is simple to use. I love the ultra-safe mode where rather than managing a black (block) list I auto-block everything and use a white (allow) list. The people behind the service are brilliant. When ordering my SIM it had been 32 days since I'd received any post from Royal Mail, so I automatically opted to pay extra for special delivery (the next day before 1 pm). Royal Mail let us down, not only did it not arrive, Royal Mail refused to acknowledge that the package even existed! The staff at ParentShield were brilliant, they sent out the SIM package 3 times in the end! Twice via Royal Mail Special Delivery and once via Yodel (it was the Yodel one that arrived and Royal Mail turned up over a week late!). ParentShield only charged once for delivery and provided first-class customer service. Additionally, once I had set everything up I got an email checking in with me, making sure everything was ok and to contact them if I need any help going forward. Putting aside stress with getting the SIM to me (Royal Mail's fault!) I've had a brilliant experience with ParentShield - the service gives me peace of mind and the customer support is first-class.”

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Posted 1 year ago

“Great controls and customer service is excellent. I feel confident that my child is as safe as possible with parentshield”

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Posted 1 year ago

“Excellent idea and great service”

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Posted 1 year ago

“The concept is good that i have peace of mind,”

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Posted 1 year ago

“It's amazing for my child”

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Posted 1 year ago

“Hi this is a good sim but still trying to figure out how to do certain things such as downtime etc”

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Posted 1 year ago

Hi Yasmin, I see that you've not logged into your portal as of yet, in there you'll find all of the controls. If you require any guidance, feel free to contact us via live chat, email hello@parentshield.co.uk or call us on 0330 122 1180 and we'll be delighted to help.

Posted 1 year ago

“Very easy to use and perfect for the parent”

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Posted 1 year ago

“Easy to set up, great customer service and excellent safety features.”

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Posted 1 year ago

“So helpful at every turn. I highly recommend them.”

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Posted 1 year ago

“Very simple process to get up and running, safe and effective service with great communications. Well worth the money.”

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Posted 1 year ago

“Ordered an ee sim card and got a vodafone one instead. Expensive but ok for what it is.”

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Posted 1 year ago

“Very impressed with how I can safeguard my child with their first mobile. Peace of mind. Have already recommended to friends.”

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Posted 1 year ago

“Brilliant service,”

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Posted 1 year ago

“It's only been a week but so far so good. I've tried and failed with other paid safety apps. Fingers crossed the parentshield sim continues to be the answer keeping my daughter protected and happy and me reassured. I don't use the record messages or voice calls as of yet as I'm showing her I trust her. I'm reassured scammers can't get through to take advantage of her as she has some additional needs. I'm reassured I'm able to turn it all off at bedtime or when needed. Thankyou parent-shield”

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Posted 1 year ago

“Only just had the phone as a Christmas present for granddaughter. Can see everything??”

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Posted 1 year ago

“I know my son is now safe with his phone and I can protect him from all the risks that come with having a phone”

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Posted 1 year ago

“Really helpful from enquiry to receiving the sim. Even through the post office delays they made sure that this arrived in time for Christmas. Couldn’t thank them enough for all their help and reassurance. The portal is easy to find your way around and set up the sim settings and feel much more confident about my son having his first phone with the controls in place.”

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Posted 1 year ago

ParentShield is rated 4.8 based on 624 reviews