ParentShield Reviews

Name: ParentShield
Address: Pioneer House, Stenson Road, Derby, Derbyshire
Rating: 4.83

4.8 Rating 624 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

Metrics

Info

4.8

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent covers all that I need to keep my daughter safe with using her phone in the right way with no oursiders trying to contact her.”

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Posted 1 month ago

“Awful SIM card. Constantly loosing connection, data not consistent, location tracking is inconsistent. This SIM card has caused me so much stress. We will be requesting puc code and getting a traditional SIM card. Will not be using for our other two children.”

Helpful Report

Posted 1 month ago

Hi Esther, Sorry to hear that you've been having trouble. I've looked into your account and can see that you have daily data budgeting enabled, and the daily cap has been reached each day. It’s functioning exactly as you set it up to do. Had you informed our team, we would have suggested turning off data budgeting if that’s not the behaviour you prefer, or upgrading to a plan with more inclusive data that better suits your usage patterns. There is also the 'add data for location tracking' button to add extra data free of charge, so you can always locate the phone, even if the allowances have been used. Please contact the team on hello@parentshield.co.uk, 0330 122 1180 or via the live chat if you need any assistance - we're always on hand to help in any way.

Posted 1 month ago

“As a foster parent I find this system fantastic, especially for children who have their first phone.”

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Posted 1 month ago

“This is exactly what we were looking for our 11 year old daughter. Given us peace of mind, as we are able to ensure her safety when using her own phone. The customer service is brilliant too. Would and have recommended to parents! Thank you”

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Posted 1 month ago

“I just love having the peace of mind that my child is safer while using ParentShield. I love, as a parent, having the ability to view details of calls and texts sent and received.”

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Posted 1 month ago

“The sale process was simple and the SiM came quickly. The after sales has been brilliant, we had some issues with the phone settings and they were super responsive, even out of hours. They spent lots of time on the phone with me, changing settings until we got everything as it should be. Would highly recommend.”

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Posted 1 month ago

“Seems rally great, with all the safety protections buillt in that I was looking for. simpel to use interface as wlel and veyr responsive staff, when I contacted them about a query that I had”

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Posted 2 months ago

“Great service and really quick customer service highly recommend”

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Posted 2 months ago

“Exactly what I’ve been looking for plus great service”

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Posted 2 months ago

“Absolutely brilliant! So friendly and helpful. This is excactly what I was looking for. Can't recommend highly enough.”

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Posted 2 months ago

“ParentShield has been the perfect sim for our Year 7, we're trying to keep him safe from adult content while giving him his freedom and connection with friends, and its the perfect solution.”

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Posted 2 months ago

“Works really well, always has a signal”

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Posted 2 months ago

“Gives great comfort knowing that my daughter can get hold of me all the time. Great function can see who messeges and calls as a parent of an SEN child this is a great comfort knowing that she's safe when she is out and about”

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Posted 2 months ago

“Using this sim for my sons first phone. No complains at all so far! Great communication for parent shield, easy to set up . I feel very confident with the service . Thank you”

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Posted 2 months ago

“Super easy set up and activation. I love all the features on offer. Gives reassure and peace of mind while allowing my child to feel more independent.”

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Posted 2 months ago

“Awesome package with absolute peace of mind for my son”

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Posted 2 months ago

“The portal is easy to use and the instructions are clear and easy to follow re. setup, settings and ongoing monitoring”

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Posted 2 months ago

“This is great, I signed up to this for my child's first mobile phone, the app is easy to use and provides the security for my child I was looking for, I would recommend this service to any parent and the customer service has been also been great I contacted them directly as I had a few questions they have been polite friendly and very helpful, one of the best decisions I made”

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Posted 2 months ago

“The parentshield product has been designed carefully with children and parents in mind, and the team are exceptionally helpful and flexible. It has genuinely surpassed my expectations!”

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Posted 2 months ago

“Very good experience”

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Posted 3 months ago

ParentShield is rated 4.8 based on 624 reviews