ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,333 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,333 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to recommend ParcelDirect.ie to anyone interested. My Daughter is Travelling in Australia, and she needed her college laptop and extra clothing. I looked around and found ParcelDirect.ie and the process was effortless. You need to know your Parcel size and weight and they work out your price and e-mail labelling for the trip, so you need access to a printer. We dropped off the Parcel at the Pickup depot Wednesday morning before 9.00 am and my daughter had her Parcel delivered the following Tuesday at lunchtime. You can track the parcel during the journey. I found the whole experience simple and incredibly excellent value.”

Helpful Report

Posted 2 years ago

“Just received parcel via parcel direct an hour ago, from London to Wexford town. I've no hesitation recommending this service. Michael in support desk are extremely helpful, and absolutely 100% up-front about when we'd receive delivery and so on. We used courier services before for items from London to Ireland, but this was easily the best. That's our experience anyway, for what it's worth. Paul Wright William St., Wexford Town, Ireland (the centre of the universe!!). Have a lovely day "agus go n'éirí an bóthar leat!"”

Helpful Report

Posted 2 years ago

“Great service and costumer care.”

Helpful Report

Posted 2 years ago

“Hadn’t heard of this company before but they offered the most competitive rate for delivery of a parcel to London. Great tracking system and parcel delivered safely and in a couple days. I will definitely use them again!”

Helpful Report

Posted 2 years ago

“Highly recommend Parcel Direct. Website was friendly to use and book. Delivery was on time and everything ran smoothly.”

Helpful Report

Posted 2 years ago

“easy and simple to use”

Helpful Report

Posted 2 years ago

“I found Parcel direct very easy to use and economical as well. My parcel was collected on Friday at midday and arrived in Los Angeles on Monday. A great and speedy service. I could track my parcel all the way. I will use this company again and highly recommend their service”

Helpful Report

Posted 2 years ago

“Hi, I have been in contact with you via email for the past two weeks trying to retrieve my missing x36 fragile tapes from you! . You have said continuously that “you are awaiting a response from the warehouse” . I don’t even know what that means! , where is the missing 36 fragile tapes that I paid for? . You have 24hrs to ship them as stated via email, I am also looking at legal entitlements regarding this. Regards Conor”

Helpful Report

Posted 2 years ago

“Excellent service, easy format to follow.”

Helpful Report

Posted 2 years ago

“service was awesome and customer care too friendly”

Helpful Report

Posted 2 years ago

“Very user friendly service”

Helpful Report

Posted 2 years ago

“So Parcel Direct deleted my wife's review as it was negative - they took money from my wife's account without informing us saying we measured the package incorrectly which we didn't - we actually over measured our package to ensure plenty of room etc so it cost us almost €88.00 to send a small package to the UK then €174.00 customs fees in the UK which on your website when we put in all relevant information you gave no indication of and then refused to take responsibility. Despite the fact you had the correct email on file but you didn't update your records accordingly when you had the wrong email listed originally - their customer service was appalling stating they wouldn't talk to my wife even though the payment came from her account - would never use them again - my daughter had her phone stolen in the UK and we were sending a replacement and we would have been better flying over with it ourselves, it would have cost less - never ever use - they still refuse to return the extra payment they took from our account without our consent, without informing us- they blame us despite the fact they didn't update their records correctly with the right email address at the time of the original order and we have proof of this - Ref PD1040096 - we communicated with them in various ways email and telephone - absolute disgrace”

Helpful Report

Posted 2 years ago

“Great service, very reliable 👏”

Helpful Report

Posted 2 years ago

“FedEx Express Dublin to Spain delivery to take 24/48 Hrs. Actual 75 Hrs. Pick up Dublin (15hrs. in Ireland and transit) Arrive in CdG Paris (28hrs. in France and transit) Arrive in Barcelona (17hrs. and transit) Arrive in CdG Paris yes back to Paris (7hrs. in France and transit) Arrive in Barcelona. 8hrs later delivered.”

Helpful Report

Posted 2 years ago

Hi, I am very sorry for this experience. Please contact our support and we will look into this. PD Support

Posted 2 years ago

“Quik an hassle-free to book your parcel would highly recomend parcel direct”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to be able to offer a stress-free courier service. If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Can't commend this service enough couldn't find anyone to return my parcel to the UK got on to these guys and it was sorted in minutes highly recommended James was also and absolute gem to deal with”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! Our customer support is always happy to help! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“First time I have used parceldirct.ie, website easy to use and the driver called me 30 mins before collection to verify the collection point, am very happy.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are always looking for ways to make the site even more accessible! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Great service - fast and easy interface, nice prices comparison, prices are better per package than directly on shipping company site. Easy printing and good email communication.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to have been able to assist with this shipment! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Very helpful,picked up parcel and delivery on time Will use again”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to see your parcels were collected directly from your home as scheduled. If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“The service was easy to use and it saves you an awful lot of time. I recommend this site to businesses and individuals. Carol”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! Thank you for your recommendation! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,333 reviews