ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,334 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,334 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was easy to use and it saves you an awful lot of time. I recommend this site to businesses and individuals. Carol”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! Thank you for your recommendation! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Fabulous company, Dan in customer service only too happy to answer any queries, which is rare in these times! Would really recommend ParcelDirect, brilliant service”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! Our support is always there if you need it! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“I was impressed of how fast I've got my quote without any burocracy and paperwork (even without the necessaty to print my label). As private customer, not always I have a printer available to print any paperwork. If the delivery will be with this quality service, I'll be you client like forever! Haha tks.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to see you were happy with how usable our website is! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Could it be any easier? Great prices, great service, great delivery. The FedEx economy is unbeatable.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are constantly looking for ways to bring down our prices even further. If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“EXCELLENT SERVICE! this was the first time to use a service of such all the way from the Kingdom of Bahrain. and it was a very streamlined process and to the point service with clear charges (no hidden tax). My very precious package was picked up the same day in Ireland and delivered 3 days later !! I am so pleased and amazed with this company and will definitely recommend it to anyone.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to see your parcels were collected directly from your home as scheduled. If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“It was very simple to use Parceldirect.ie They take the work out of checking prices for different carriers. You get a choice of different carriers & have the option of having the parcel collected or dropping at local shops. I got a tracking number from both Parcel Direct and Fedex. Delivery was on time & I will definitely use this service again. Thanks.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are always looking for ways to make our site even easier for customers to use! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“I have had three parcels collected over last few days and am very happy with the service. Easy to manoeuvre through the website, collected from house. Brilliant.”

Helpful Report

Posted 2 years ago

“The parcel was picked up as scheduled and left the country promptly. It did take some time for the parcel to reach its destination through different European countries.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to have been able to help with this shipment! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“A complete joke … sent email with label but it’s actually an instruction sheet not an actual label . I have telephoned and emailed no response . In all other courier services that I use the label is automatically generated !!! What kind of service is this ???”

Helpful Report

Posted 2 years ago

“My first time using a courier service and I was very impressed. Everything was so easy to set up, the driver was extremely polite when he came to collect my parcel and explained how and when my package would be delivered. I was surprised at the low cost as the parcel was large and very heavy. I'd highly recommend this company and will use their service again without hesitation. Thank you.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to see you found our service fast, efficient and at a fair price! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Such a great website to use. Could not be easier to send a parcel. Have used it for national and international packages. Never any problem. Efficient and cost-effective.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to see that you were able to navigate the website and get your order through, stress-free! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“I have tried to send 3 parcels to the UK since last Monday. I failed on 3 attempts with mainline couriers. I logged on to parcel direct this morning which offered a user-friendly site and got the job done for me within 10 minutes. Regards, Michael Cormack”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to be able to offer you a reliable courier service at a fair price! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“So great Thank you”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“My canvas 36 x48 inch was picked up at my home cork on Friday and delivered to Dundee Monday that’s some service”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are happy to offer a door to door service all at a fair price! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Great service and customer care over the phone (makes a nice change being able to talk to someone).”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! Our support is always available via phone and email! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“I have been using ParcelDirect.ie for several years now. I have never had any problems with them. The webpage is very easy to navigate, even an inexperienced user can order a service and make a payment. It is easy to get through to the customer service and clarify any details of the service. I highly recommend ParcelDirect.ie for shipping.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to have you as a long-term customer and to help you with all your shipping needs. If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“We have not yet sent our parcels but everything is arranged already. Until now I can say that they offer the best price and that the online portal works perfectly. Thanks!”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are always updating our website to make it even easier to use! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Very easy to access and I was able to drop the package off at a nearby shop for collection. This is extremely convenient.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are delighted to see you found our drop-off service to be convenient for your needs! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“Found by chance of Google search. Really helpful and friendly service. Helped me with a quick turnaround in a short period. Highly recommend.”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We work hard on our online presence to get our name out there! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

“My 2nd time using Parcel Direct for parcel delivery to the Netherlands. Super easy booking, simple explanation of each step. Speedy delivery, to a grateful student. Highly Recommended”

Helpful Report

Posted 2 years ago

Hi, Thank you for the 5-star review! We are always happy to help with all your shipping needs! If we can help with anything, please do not hesitate to get in touch. All the best, PD Support

Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,334 reviews