ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,282 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward and easy to use. Great stuff”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are delighted to see that you found our site easy to use. If you have any questions, you can contact our support and we are always happy to help. All the best, PD Support

Posted 2 years ago

“Brilliant site … so easy to use”

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Posted 2 years ago

“First time using this service and couldn't recommend enough. Easy booking process and prompt pick up. So much more efficient than other services I have used in the past.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review! We are delighted to have been able to provide quick and efficient shipping services at the right price! We are always here to help so please get in touch if you have any questions. All the best, PD Support

Posted 2 years ago

“Easy to managed the parcel trough Parceldirect.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 2 years ago

“Good value and smooth service.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review! We are focused on making shipping as easy as possible for anyone sending parcels. We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 2 years ago

“parcel was due for collection Monday 4th april, still not even been collected so we have lost the sale and we have to now do a refund”

Helpful Report

Posted 2 years ago

Hi, I am very sorry for this experience, please can you call/email our support team and they will look into this immediately for you. All the best, PD Support

Posted 2 years ago

“Excellent service very prompt pick up”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 2 years ago

“Absolutely appalling service. Sent a small return to Amazon 6 weeks ago and it's still in Shannon. Parcels Direct have not answered my numerous phone calls and emails. Would not recommend them. EVER”

Helpful Report

Posted 2 years ago

Hi, I am very sorry for this delay, please can you contact our support team so we can get this looked into for you. All the best, PD Support

Posted 2 years ago

“Parcel to USA collected on Monday by a very professional driver, and arrived in NYC last evening just over 24 hrs, now that’s service.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are happy to have gotten this delivered professionally and efficiently. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“Thank you so much for the very quick and very professional service. The instructions on sending were very clear and processing everything was a breeze. Will definitely be using your service more often.”

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Posted 2 years ago

Hi, Thank you for your 5-star review. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“Dropped my parcel (my choice) to a local pick up point to save time and the collection happened as promised. Delivered in the next couple of days and I love the option to use any number of couriers and all prices and options were clearly stated. I will use again.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are happy to have been able to offer you a service that suits your needs. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“Very satisfied iwth the service we received. package was picked up within 24 hours and delivered to Italy with the week.”

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Posted 2 years ago

“Amazing Service. Best in the market. Cheapest. Easy to use. I strongly recommend and will use only Parcel Direct in the future”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are always looking at ways to further lower our costs. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“I find parcel direct website very straightforward & easy to use.when your request is filed they give you a return email stating the day & approximate times for collection, i would recommend parcel direct to anybody.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“nEVER USED THIS SERVICE BEFORE BUT WELL WORTH IT. I SENT A PARCEL TO ITALY AND THE COST COMPARISON WAS THE SAME AS AN POST BUT AN POST WOULD ONLY GIVE A COVER OF €150 INSURANCE AGAINST LOOSS. WILL USE THIS SERVICE AGAIN”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review. We are happy to have been able to offer you a service that suited your requirements. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“Great service! A one-stop shop for international parcels and documents shipment that gives you an overview of the range of services and service providers with all-inclusive quotes. It will become my place to go whenever I need an international shipment of any sort. Thanks!”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are always happy to assist with any shipping needs, please don't hesitate to contact us if you need any assistance with future orders. All the best, PD Support

Posted 2 years ago

“Sent my expensive racing bike in August 2021 (nsured it of course) and till this day received no compensation for the damage of the carbon frame - which is very expensive to fix. When contacted, told me it is too late to open the claim. Complete lack of communication with the customer. Avoid if you're sending something valuable. What's the point of insurance if I cannot claim it. Also, box had 100s of FRAGILE written on it. If it is fragile, it means it should be handled carefully. It was not.”

Helpful Report

Posted 2 years ago

Hi, I am very sorry for this experience, please can you contact us again on this and we will get this looked into. All the best, PD Support

Posted 2 years ago

“Everything was made easy”

Helpful Report

Posted 2 years ago

Hi, Thank you for your 5-star review. We are always making any changes we can to further improve our service. We are always happy to assist with any shipping needs, please don't hesitate to contact us. All the best, PD Support

Posted 2 years ago

“very easy web site to book parcels”

Helpful Report

Posted 2 years ago

“Very easy to use. No complications which I loved. Collection on time.”

Helpful Report

Posted 2 years ago

ParcelDirect.ie is rated 4.6 based on 3,282 reviews