ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been trying to send the parcel, it was not possible to leave it at the agreed drop off point because some issue with the code and since then I have been unsuccessfully trying to contact the company. I really have my doubts....”

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Posted 1 year ago

“Exceptionally dependable and speedy service!”

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Posted 1 year ago

“Ot helps me a great deal as i know myparcel will be delivered to the right adress and i trust ye i wiil be recomeding ye to my friends when i get my parcel thank you”

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Posted 1 year ago

“Pretty easy to ship”

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Posted 1 year ago

“Parcel direct were prompt and the driver who called was extremely helpful and nice. My only problem (and this is the same with all courier companies) is the time slot. We were told that the driver would call between 9am and 5.30pm. Really, this is ridiculous. Surely it could be before lunch (9am to 1pm) or after lunch (2pm to 5.30 pm). I tried ringing the company and I tried emailing them to request a more realistic estimated pick up time but got no response. Otherwise the service was excellent and I would have no hesitation in recommending this company to anyone. The price was good. The service was good. It was easy to organise online. They were able to provide an option that other companies could not facilitate. Definitely 9 out of 10 for service.”

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Posted 1 year ago

“Delighted with the easy to use service & most Reasonable price, I will be happy to use this service & recommend it to friends and family in the future”

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Posted 1 year ago

“Quick and easy ! No fuss ! A great service from door to door Highly recommend”

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Posted 1 year ago

“The website was very east to book my parcel on. Reasonable prices too!!”

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Posted 1 year ago

“Best price around easy to use website top class will be back to use again many thanks.”

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Posted 1 year ago

“Customer service parcel direct very good and quick to respond to emails. Unfortunately the DPD driver not picking up the parcel, however I was offered a refund if not picked up by parcel direct but my intentions was my parcel to be collected and delivered ASAP.”

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Posted 1 year ago

“I have a parcel waiting for collection. The driver hasn't shown up for 2 days. I'm disappointed with the service.”

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Posted 1 year ago

“Excellent service from start to finish. customer friendly, competitively priced, efficient, safe and the tracking was reassuring. No hesitation in recommending ParcelDirect ie”

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Posted 1 year ago

“Received our package from Spain to Ireland without any delay or problem. Excellent service”

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Posted 1 year ago

“Thank you for delivering my parcel safely and on time via UPS...”

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Posted 1 year ago

“They came to collect my parcel when they said they would and delivered when they said would. So peace of mind for me. I will definitely use them again.”

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Posted 1 year ago

“SUPER COMPANY”

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Posted 1 year ago

“I recently used ParcelDirect to ship packages from Ireland to the US. I found their service to be excellent, easy to use and affordable. I would definitely recommend them and will continue to use their service.”

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Posted 1 year ago

“very satisfying service .. it took them 2 days to deliver my parcel in a good situation from Mullingar to Limrick . Thanks alot”

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Posted 1 year ago

“Customer support responded within 5 minutes when I needed to make a change. Super helpful.”

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Posted 1 year ago

“An excellent service which I hope to use again and again. From pick up to delivery this company is definitely worth using. Best to date. Thank you”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews