ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,281 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an urgent package to be delivered last minute and I cannot tell you how stressful this was. All was made easy by parcel direct as the item was delivered by the next working day and with a time slot so We knew exactly when to be on the look out! Parcel direct was my saving grace. Thank you!”

Helpful Report

Posted 1 year ago

“Seriously. It’s ridiculous how easy it was to send a parcel. Went onto the website, entered the L, W & H dimensions of the box. Entered the weight and destination. That’s it. I was given a choice of companies to choose from. They offered different delivery times and costs. Chose the o e I wanted, paid and printed my own label. Didn’t even have to drop the parcel anywhere. It was picked up from my home. To cap it off I got an email confirming delivery the following day.”

Helpful Report

Posted 1 year ago

“This is my second time using parcel direct both parcels to holland in the last month and the only thing I can say is for value and delivery i could not ask for better 100% I will be using parcel direct for all my parcel delivery's And I will be telling all my friends about parcel direct and the great service that they provide. Paul carr”

Helpful Report

Posted 1 year ago

“The service from ParcelDirect was excellent. This was the first time i used the service but i will continue to do so from here on in.”

Helpful Report

Posted 1 year ago

“Aviod this company at any costs. My goods got damaged on the way by courier. They confirmed I'm eligible for a compensation but then stopped replying to my emails after I provided my bank details to get the payment. I paid for the enhanced insurance to cover my goods but they did not report the value to UPS (this is confirmed by UPS) so my parcel was not conevered for full value. THEY ARE A SCAM. I'm going legal.”

Helpful Report

Posted 1 year ago

“A thousand thanks to Michael and the team - the parcel arrived in Whistler, Canada [from Dublin] several days earlier than anticipated! Both the recipient and I were surprised and delighted with the speed and efficiency of the service, exceeding all expectations. The entire process was seamless, including door-to-door collection and delivery - an incredible service and excellent value - will use ParcelDirect again - EO'S, D. 18.”

Helpful Report

Posted 1 year ago

“Placed order for delivery never collected. No explanation Still waiting Spent €54 !!!!”

Helpful Report

Posted 1 year ago

“new customer. 1st time use. found it easy to use and quick .”

Helpful Report

Posted 1 year ago

“ParcelDirect picked up on schedule on Tuesday morning (from where I live in the Irish countryside) and delivered (to Budapest in Hungary) just over 48 hours later. Amazing service, and at a very good price. After years of dealing directly with the big couriers, I arrange all my deliveries through ParcelDirect these days. HIGHLY recommended.”

Helpful Report

Posted 1 year ago

“Very good, Very Nice”

Helpful Report

Posted 1 year ago

“Very clear and straight forward process.”

Helpful Report

Posted 1 year ago

“Such a convenient and efficient service!”

Helpful Report

Posted 1 year ago

“Great options for international packages”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! Our focus is to provide as many courier options with the best rates, all in one place! If we can assist with anything, please do not hesitate to get in touch! All the best, PD Support

Posted 1 year ago

“Very user friendly online booking AAA”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! We are delighted that you found our website to be easy to use, this is one of our main focuses! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“Good transporter. Was worried after read few bad reviews on Google maps but I have to say that all was good. Sent a pallet from ireland to Spain and it's arrived in 10 working days. Nice tracking system as well.”

ParcelDirect.ie 5 star review on 27th April 2023

Helpful Report

Posted 1 year ago

“Very reasonable pricing and very responsive to queries - will use them again. Pick up location was super convenient too.”

Helpful Report

Posted 1 year ago

“Excellent customer service very efficient fast collection polite and helpful driver a pleasure to use your company”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! Our customer support is always there to help with any shipping queries you have! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“This is a seamless process. I would recommend using Parcel Direct”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5-star review! We are determined to provide a fast and reliable courier to all of our customers! If we can assist any further, please do not hesitate to get in touch. Kind Regards, PD Support

Posted 1 year ago

“Good prices, easy to use site”

Helpful Report

Posted 1 year ago

“The service is very reliable and it scans the best market options for safe delivery. I've used this service for both national and international deliveries. Great and simple tool.”

Helpful Report

Posted 1 year ago

ParcelDirect.ie is rated 4.6 based on 3,281 reviews