ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.54

4.5 Rating 3,332 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very user friendly”

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Posted 2 years ago

“Great to find a service comparison site for couriers, had never organised a courier before and this made it all very simple an understandable.”

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Posted 2 years ago

“efficient, clear to understand and great price. I am delighted that this service is available to me”

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Posted 2 years ago

“Quick, fast, efficient and cheaper.”

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Posted 2 years ago

“Parcel delivery process was simple and the staff was very supportive. My parcel did reach safely. However, it took longer than it said in their website. I will use the service in future as well.”

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Posted 2 years ago

“Good service at a good price. But the people in the shops get confused about how the system works.”

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Posted 2 years ago

“Excellent price .....but when a problem arose ....Not so good. The problem was caused by a courier and not Parceldirect themselves, however, their follow-up and customer service need to improve.”

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Posted 2 years ago

“This is the first time I have used ParcelDirect.ie and I am so impressed.. amazing service!”

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Posted 2 years ago

“I found Parcel Direct to be competitively priced against other delivery bodies that were all more expensive. The goods traveled from Ireland to Spain, arriving safely. The recipient was given plenty of notice of its arrival making the collection a good experience. All in all, I have no hesitation in recommending Parcel Direct and will use them again should the need arise.”

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Posted 2 years ago

“Very good service. Loads of options. Price as good as the rest. Needed a question answered reply received immediately. Will use this service again.”

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Posted 2 years ago

“Parcel direct as a hub gathering couriers under one roof is an excellent service but the courier end of things all depends on the courier. Support it excellent, my courier choice ended up with damaged goods.”

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Posted 2 years ago

“Super efficient and very well priced.couldnt fault these guys.top marks Con”

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Posted 2 years ago

“My order has been cancelled and I am awaiting refund of my payment. I only found out after my payment was taken that I had to print my label out. Being in my late 70's and not very good with computers, and do not own a printer, I had no choice but to cancel.”

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Posted 2 years ago

“I needed a parcel sent to Scotland,online with ParcelDirect was straightforward.The parcel was collected by FedEx man John and away it went.Thank you”

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Posted 2 years ago

“Pick up and delivery on time as advertised. Very please with the service.”

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Posted 2 years ago

“I left my drop off with documents in collection point (Dublin 11) 26th of August . FedEx didn't get it. I still don't know where's my envelope with very important documents.”

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Posted 2 years ago

“The order was collected at 9:15 am the morning after my order.Standard national delivery arrived to the purchaser in about 4 days. Yes I would recommend parcel direct.”

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Posted 2 years ago

“My first time to use Parcel direct, I found them to offer a prompt and reliable service, real time updates, I will definitely use the service again.”

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Posted 2 years ago

“5 stars all the way , I can't find the word to appreciate your swift and reliable service highly recommend your service to everyone”

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Posted 2 years ago

“great service wouldnt think twice about using them again ++++”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,332 reviews