ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,282 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always on time, never left outside in view or in the rain.”

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Posted 2 years ago

“Fantastic service, helpful and friendly. Helped me out when a major courier messed up my delivery. Would highly recommend.”

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Posted 2 years ago

“Great service, collect and delivered in 2 working days”

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Posted 2 years ago

“Great service, easy to send parcels , instead of going to post office to send parcels, courier will be collected from home and also price wise cheaper than anpost and traditional courier companies”

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Posted 2 years ago

“Parcel I sent to Canada was received within 3 business days. Very convenient way of sending your parcel and customer service is helpful for any issue arising. Would highly recommend their services. 💯”

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Posted 2 years ago

“Sending a package to Switzerland was an absolute breeze with ParcelDirect! Very easy steps to follow and very helpful customer service. I highly recommend!!”

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Posted 2 years ago

“Excellent site, very competitive pricing, overall a very good experience.”

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Posted 2 years ago

“Very straightforward process and so helpful that the driver brings the labels! Collected and delivered on time - will certainly use again.”

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Posted 2 years ago

“If you happen to be a very occasional sender of parcels, then the service provided by Parcel Direct turns what is potentially a very stressful experience into a simple to navigate stress-free process. This is the result of a logical and well-laid-out website, with all the necessary advice for each stage. I would not consider sending a parcel in the future without Parcel Direct.”

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Posted 2 years ago

“Super efficient service - easy to follow instructions - step by step - user friendly website friendly collection person - tracking fantastic and delivery perfect. I am now a convert. Very impressed that it was so easy and delivery was on time as promised. Top Marks.”

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Posted 2 years ago

“Great service and value. It's great to be able to drop off a parcel 24/7 rather than wait for a depot's opening times. I took off one star as the packet was not stored in a secure box/room. Instead, it was left behind the counter on a shelf. My packet contained sensitive medical documents and I was not completely comfortable leaving it in such an open place.”

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Posted 2 years ago

“Good service , no hassle. Done the payment and set up of Collection very easy. Will come back definetly.”

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Posted 2 years ago

“I look through a few delivery companies to send a parcel back to amazon. Parcel direct was probably the easiest to use and straight forward. Drop the parcel off to the nearest drop off, ie filling station and on route the next day. Sent me a email the second it was pick up.”

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Posted 2 years ago

“Don't book a Next Day Delivery with this company if you need a Next Day Delivery! Apparently, it means, "We'll get it there as soon as we can", which isn't much help if you have a deadline to meet. Upon booking no notification was given that it possibly wouldn't meet the Next Day Delivery commitment, otherwise, I could have made alternative arrangements. The company refuses to refund my booking as apparently Next Day delivery is not guaranteed, so I don't understand why they advertise it! To balance this review my parcel was delivered, albeit too late for the deadline I had to meet, however, I would have thought that was the fundamental criterion for a delivery company”

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Posted 2 years ago

“Was very impressed with the value and service. Ordered on Tuesday evening and collected Wednesday afternoon. No fuss. Recommend.”

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Posted 2 years ago

“Great service. Parcel collected and delivered quickly safely and securely. Reasonable rates.”

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Posted 2 years ago

“Will not recommend this service to anyone, 15 days for a UK delivery. They fail to provide import documentation in time. Express service requested. They don't understand the meaning of it.”

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Posted 2 years ago

“Plenty of choice's with couriers.”

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Posted 2 years ago

“Easy to use and, best of all, good support. Pick up by carrier was slightly delayed, emailed Parcel Direct and they followed up straight away.”

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Posted 2 years ago

“A family member left her phone and iPad behind her on her return to the UK following a visit to Ireland. Needing her phone for work, she asked that I send the items to her as speedily as possible. A search on Google suggested Parcel Direct as an excellent option due primarily to the delivery times to the UK via their Premium service but also due to their highly competive price, which, compared to the major competitors they were very attractively priced. On line shipping instructions were crystal clear, drop off/collection/delivery all completed within the guaranteed 24 hour deadline. Excellent service. Did exactly as it said on the tin.”

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Posted 2 years ago

ParcelDirect.ie is rated 4.6 based on 3,282 reviews