ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.55

4.6 Rating 3,282 Reviews

90 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.6

Based on 3,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward to deal with”

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Posted 2 years ago

“Very user friendly service”

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Posted 2 years ago

“Worst courier ever!!! Sent 10 parcels up to 20 kg from Ireland to the Netherlands and all parcels arrived like dropped from a plane. The agent started throwing the parcels even from the collection moment, parcels were thrown in the van not put in the van. Cheap services! Definitely Not recommended!!!”

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Posted 2 years ago

“Parcel Direct made the process of shipping from Ireland to the UK effortless, I was able to send 2 packages and select the cheapest and best option very quickly. This is not something I do often but decided to sell something on ebay. 1 parcel 40kg and 1 parcel 16kg. It took me literally 10 minutes and I had a collection time and tracking reference in my mails, A1 service and simple to navigate. Thank you.”

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Posted 2 years ago

“Very easy and quick”

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Posted 2 years ago

“Great service fast and on time thanks.”

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Posted 2 years ago

“I needed to send notarized mortgage documents across the Atlantic on a tight deadline, so I chose Parcel Direct so I could quickly see which carriers were available and what their prices were. I could easily see the most affordable and fastest option, and once I selected the carrier (TnT), the process of printing out the labels was easy and the instructions were clear. My documents were picked up the next day at my door, and I was quickly emailed tracking information. My documents were supposed to take 2-4 business days. Unfortunately, it has now been over a week and they are still not there. I can see them moving, via the tracking information, but they are very late. This jeopardized the purchase of our home, caused serious stress to us and to the sellers, caused more work for the laywer who was helping us, and caused the sellers to delay travel they had booked. We were extremely lucky the lawyer agreed to temporarily work with scanned files we sent by email. During this stressful process, each time I reached out to TnT, I received no response whatsoever. However, I also reached out to Parcel Direct several times, and they were great. They responded VERY speedily each time, and they acted swiftly to look into the delays. They managed to receive responses from the carrier when I could not. In the end, this particular delivery was not a good experience, but it was 100% because of TnT and 0% because of Parcel Direct. I would definitely use Parcel Direct again for their excellent customer service, ease of use, pickup at the door, and comparison shopping. However, I will never in a million years deal with TnT. I might have saved 30 euro but it was not worth it for the many people who were stressed by TnT's sluggish and late delivery (or, rather, non-delivery)!”

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Posted 2 years ago

“Very quick collection and very easy to use site.”

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Posted 2 years ago

“Used their service. No issues, fierce straight forward, would use the service again”

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Posted 2 years ago

“Cheap, punctual and reliable”

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Posted 2 years ago

“Excellent efficient service. Booked & paid online one evening, parcel for Spain collected next morning. What could be easier. They even print their own labels with barcode. Thanks ParcelsDirect.”

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Posted 2 years ago

“It was my first time using ParcelDirect and I'll be sure to use this company again if I need to post large parcels. It was very easy to fill out the documentation and the parcel was collected on time. The delivery driver helped carry the parcel out to the van which was very helpful as it was a heavy package!”

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Posted 2 years ago

“Great reliable service. Great value. Highly recommend”

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Posted 2 years ago

“Batteries can not be sent through AnPost. Step in Parcel Direct. I was able to drop it to a local garage, track the delivery and 3 days later get notified of its delivery. Brilliant service at a great price. Continued success”

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Posted 2 years ago

“Great service and just makes things so easy to collect and deliver a package at the best prices - thank you!”

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Posted 2 years ago

“I am soo glad I discovered parcel direct, it is way cheaper that the post, and delivered on time. I already recommended it to family and co worker. They are all delighted. Collection from home . Fantastic. ☆☆☆☆☆☆☆”

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Posted 2 years ago

“Pretty affordable too for a long distance”

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Posted 2 years ago

“Did not collect my parcel on the day it was supposed to be collected. I had to call dhl myself and come back to drop off location again to collect my parcel and ensure that it’s given and picked up by dhl courier. The centra staff even said they don’t do collection to dhl. Very bad and confusing service! Bad!!!”

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Posted 2 years ago

“Fantastic, fast, efficient service at a fraction of the cost from other courier companies. Had an urgent package delivered to my son in Croatia under a short timeframe as he was travelling onwards. Placed my package for delivery from Ireland on Monday, package safely delivered to Croatia Wednesday morning! Thank you parcel direct!”

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Posted 2 years ago

“Fantastic service ,easy to use website, delighted with the service.”

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Posted 2 years ago

ParcelDirect.ie is rated 4.6 based on 3,282 reviews