ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,333 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,333 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service , no hassle. Done the payment and set up of Collection very easy. Will come back definetly.”

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Posted 2 years ago

“I look through a few delivery companies to send a parcel back to amazon. Parcel direct was probably the easiest to use and straight forward. Drop the parcel off to the nearest drop off, ie filling station and on route the next day. Sent me a email the second it was pick up.”

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Posted 2 years ago

“Don't book a Next Day Delivery with this company if you need a Next Day Delivery! Apparently, it means, "We'll get it there as soon as we can", which isn't much help if you have a deadline to meet. Upon booking no notification was given that it possibly wouldn't meet the Next Day Delivery commitment, otherwise, I could have made alternative arrangements. The company refuses to refund my booking as apparently Next Day delivery is not guaranteed, so I don't understand why they advertise it! To balance this review my parcel was delivered, albeit too late for the deadline I had to meet, however, I would have thought that was the fundamental criterion for a delivery company”

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Posted 2 years ago

“Was very impressed with the value and service. Ordered on Tuesday evening and collected Wednesday afternoon. No fuss. Recommend.”

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Posted 2 years ago

“Great service. Parcel collected and delivered quickly safely and securely. Reasonable rates.”

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Posted 2 years ago

“Will not recommend this service to anyone, 15 days for a UK delivery. They fail to provide import documentation in time. Express service requested. They don't understand the meaning of it.”

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Posted 2 years ago

“Plenty of choice's with couriers.”

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Posted 2 years ago

“Easy to use and, best of all, good support. Pick up by carrier was slightly delayed, emailed Parcel Direct and they followed up straight away.”

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Posted 2 years ago

“A family member left her phone and iPad behind her on her return to the UK following a visit to Ireland. Needing her phone for work, she asked that I send the items to her as speedily as possible. A search on Google suggested Parcel Direct as an excellent option due primarily to the delivery times to the UK via their Premium service but also due to their highly competive price, which, compared to the major competitors they were very attractively priced. On line shipping instructions were crystal clear, drop off/collection/delivery all completed within the guaranteed 24 hour deadline. Excellent service. Did exactly as it said on the tin.”

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Posted 2 years ago

“great service the best price... :)”

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Posted 2 years ago

“Grateful for this service. The whole process from booking a service to the delivery of the parcel was very convenient. Prices were comparatively affordable against other competitors too for deliveries with home pickups. Thank you!”

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Posted 2 years ago

“Took longer then expected to leave departure country . Yet arrived on time anyhow. Customer service staff are very professional and solved the problem in rural areas of the state.”

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Posted 2 years ago

“Found online vas Fair price. And the rest bin easy collected next morning and delivered on time. Nothing else to add Will use the same company again”

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Posted 2 years ago

“Super quick and easy website to use. Really helps seeing what options and prices you have available to you rather than going through them all yourself.”

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Posted 2 years ago

“I waited at home all day 9am to 5.30 was est pick up time. No courier arrived. I paid €130 in advance and am a bid worried I'VE BEEN SCAMMED!”

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Posted 2 years ago

“Great service, competitively priced, will use again.”

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Posted 2 years ago

“Great service, user friendly. My only feedback would be for all delivery companies to become paper/ printer free. The most hassle sending anything back in a WFH world is finding a printer. Sticker labels at. Drop off points would be amazing.”

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Posted 2 years ago

“My parcel was delivered today. I had been informed of it's progress and was delivered very promptly, in fact even before I expected it. I will definitely use your service in the future.”

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Posted 2 years ago

“Great on time delivery, driver very friendly and extremely careful with our fragile contents, I recommend ParcelDirects highly for any deliveries. Well done !!!!”

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Posted 2 years ago

“Collected parcel promptly delivered quickly excellent service will use again”

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Posted 2 years ago

ParcelDirect.ie is rated 4.5 based on 3,333 reviews